Preloaded registration utility missing after recovery

[doross4u]

Hi!

I have a ThinkPad T42p laptop computer with Machine Type: 2373-HSG and Serial Number: 99K8TAZ.

When the computer was delivered to me brand new from the factory, there was a "Registration" icon on the desktop which opened a special electronic registration form, with blue background, allowing the owner to fill their particulars in the provided fields and register the computer either online or by sending a fax to one of the registration fax numbers provided according to the owner's country of residence.

In practice I never made use of this electronic registration utility and had my ThinkPad registered over the phone by calling the IBM Technical Support Centre in the United Kingdom.

Unfortunately, a few weeks ago, a virus caused so severe a damage to my system that I had to use the Rescue and Recovery feature to have the preloaded operating system, reinstalled.

The problem now is that after the recovery process and the return to the factory default installation of its operating system and utilities, this "Registration" icon on the desktop and its associated electronic registration form utility has disappeared.

It is not available for download on the Lenovo website while in the C:\ibmtools\REGISTER folder on my hard disk which includes all the applications and utilities of the system as they were preloaded and delivered from the factory, I can see this "Registration" icon together with two subfolders and a few files but I do not know if and how I can reinstall this electronic registration utility so that I can have it running again as it did before the system recovery.

I know, you will answer to me that I do not need it and this may be indeed true but I have raised this question, first out of curiosity and second, and most important, for pure psychological reasons as I would feel both mentally as well as psychologically much better to have again my system restored EXACTLY to how it was when it came out of the factory without actually missing anything at all.

I would honestly appreciate a lot any help that could be offered to me about it.

Best regards!

[BillMorrow]

dross4u,
it APPEARS that you did not allow the recovery process to run to completion..
i have seen this before on the T40 series thinkpads..
the recovery LOOKS like its done but it is not..
there are two or three reboots and then a really long script runs and, if my memory is correct, reboots at least one more time, and which installs all the stuff you're complaining is not there..
and the ibmwork directory IS there which i believe gets deleted when the recovery is finished..

please rerun the recovery from beginning to end and let it finish..
now that i see ibmwork is still there that kinda clinches it that the recovery procedure was not finished..

i'll bet dollars to donut holes that thats your problem..

2nd edit

[craigmontHunter]

I don't know if you need to re-register. Secondly, on my t41, the Icon is there, but the latest year you can choose is 2007, making it kind of hard to register.

IMHO, if you have already registered, you don't need to again, unless you are buying a system with warrenty left.

[dsvochak]

http://www.pc.ibm.com/cgi-bin/iReg.cgi

[RealBlackStuff]

Your best option would be to use/get a set of Recovery CDs, wipe your disk and start from scratch.
It's the only way to get a factory install back.
As an aside, you also get all the bloatware back, like Symantec, but it seems that's what you want...

[BillMorrow]

please see my post above..
it was edited after cleaning this thread up and leaving the two posts just above..