T42 2378-FVU Woes

T4x series specific matters only
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kernel32
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T42 2378-FVU Woes

#1 Post by kernel32 » Thu Mar 03, 2005 2:01 pm

I bought my t42 in the beginning of Aug 2004. It shipped with 256mb of ram which I quickly added a 1gb stick of ddr 333 from Transcend. It ran perfectly fine until January. One day when I powered on the system from hibernation, an error popped up on the screen from symantec live update. I dont recall what it said anymore, I just hit ok and it restarted the machine. Upon restarting I was greeted with a friendly message about my ntfs.sys being missing or corrupt. I was slightly dismayed to say the least. I rebooted the machine and this time I got to the login screen, but after entering my password and going to a black screen with the mouse on it, the machine locked up.
I decided I would run the system restore since I didnt have anything important on there and there was a crazy thing about folders not deleting unless I connected to it via a remote computer (\\laptop\share\). I pressed the neat little blue button. It began to load the alternate desktop and I was once again greeted with a mournful message about a certain file being missing or corrupted. I reached for my restore CD's I had burned. They too failed to load. I rebooted the machine a few times, It wouldnt start in safe mode or normal. I eventually got some IRQ NOT LESS THAN OR EQUAL TO errors. After deciding there was maybe some hardware issue, I removed the only hardware I could. The DVD drive. Still errors. I then removed the 1gb stick of ram........

The machine booted. At this point I was like, oh my ram has caught fire and is now burning in a fire in hell for some reason. When I got to windows, I sought out what the error was with norton. I learned that norton installs a virtual device driver sometimes and that it can cause IRQ NOT LESS THAN OR EQUAL TO errors. I uninstalled norton and rebooted the machine and everything was running peachy on 256mb of ram, although [censored] slow (I forgot I had no page file, since before with 1.3gb of ram there wasnt much point). I decided to stick the gb stick back in the laptop. The machine booted. Everything was fine. I went back to my bedroom to browse the interweb before napping for 8 hrs. I opened firefox and decided I would turn off the page file again. Upon right clicking on my computer and going to manage my computer, I was welcomed by the friendly blue screen again :(.

Taking out the ram once again fixed this. I eventually RMA'd the ram. During the 2+ weeks that I was without the 1gb stick, the laptop ran perfectly fine. The ram arrives, I insert. wuwu, Kernel32.dll is missing or invalid!

So, summary:

-worked fine for 5 months
-randomly crashes with 1gb + 256mb
-works fine with 256mb
-i've put the 1gb stick in both slots, moved both sticks around, same result
-i have ran a system restore, same fun stuff
-i've run the crappy pc doctor, it says my ram is peachy, then i get a blue screen later that day :)
-i downloaded some microsoft memory test thing you burn to cd and let it run all night, says there are no problems.
-the errors are random. sometimes missing or invalid files (kernel32.dll, pci.sys, ntfs.sys seem to be favorites). other times random bsod's are the result.
-sometimes when it crashes, and i power it down, the machine will not boot back up. i press the power button, the hard drive light comes on, the machien beeps 1 time but the screen never kicks on and there seems to be no hard drive activity.
-the error has happend while trying to run the alternate desktop program, so i dont think it's a windows issue.

Help? :)

syhead
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#2 Post by syhead » Thu Mar 03, 2005 3:07 pm

T42 woes? According to your description these are Transcend 1gb ddr 333 woes. Do you have warranty for that memory stick? Use it!
Current: X200, X40
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kernel32
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#3 Post by kernel32 » Thu Mar 03, 2005 3:09 pm

I already said I RMA'd the ram.

daeojkim
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#4 Post by daeojkim » Thu Mar 03, 2005 3:09 pm

It seems like the 1GB RAM is the culprit. Even though the memory test says it is alright.

Did you get lifetime warranty on the RAM that you purchased?

I bet it is the RAM.
* T60 * X61 * X41 * T500 * ThinkCentre A58 *

kernel32
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#5 Post by kernel32 » Thu Mar 03, 2005 3:15 pm

Yes the ram has a lifetime warranty. Of course when I got the ram back, it was just a random stick of ram, for all I know it could be the same stick, as Transcend never said if anything was wrong with it.

edit: if i only had another stick of ram to test out in it!

syhead
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#6 Post by syhead » Thu Mar 03, 2005 3:41 pm

kernel32 wrote:I already said I RMA'd the ram.
opz I missed that...
good luck with the new stick, I hope you get it quick!

p.s.: did you test the 1Gb sitck alone? It was not clear in you post. That would provide further evidence that the stick was the culprit. Anyway, that doesn't matter now...
Current: X200, X40
Past: T42, 600E

kernel32
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#7 Post by kernel32 » Thu Mar 03, 2005 3:46 pm

I also already said I got the new ram and it still happens =) and yes I've tried it with 1 or the other stick, both sticks, 1 stick in 1 slot, swapped slots, etc.

On a sidenote, the pc right now is at a shop, they called me and are like "we cant get it to crash". I remembered that it seems to happen if you hold it at one corner (either the HD side, or pc card slots). The tech unplugged the laptop, picked it up 1 handed by the side and moved it and it instantly blue screened.

<the plot thickens>

kernel32
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#8 Post by kernel32 » Fri Mar 04, 2005 5:12 pm

ibm is replacing the system board, wu for blue.

Leon
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#9 Post by Leon » Sat Mar 05, 2005 12:54 pm

please update us when you get it back...

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Nabeel
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#10 Post by Nabeel » Sat Mar 05, 2005 1:53 pm

have you tried a diff brand?
T61 7658-CTO
T42 2378-FVU (RIP)

schUsseln
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so...

#11 Post by schUsseln » Mon Mar 07, 2005 3:32 am

when you say you took an 8-hour nap, does that mean "slept for the night?"

Or are you a sleep junky, like me?
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kernel32
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#12 Post by kernel32 » Tue Mar 08, 2005 12:28 pm

No I havent tried a different brand of ram because I dont have $200 lying around in my couch, atleast I dont think so as I've not yet gotten out my spelunking gear to check it out.

And unfortunately yes the 8 hour nap was going to bed for the night :(

Supposedly they got the part today and should be installing it now. I really mourn what this would cost if it wasnt in warranty (@ $75/hr) =xxx.

kernel32
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#13 Post by kernel32 » Wed Mar 09, 2005 5:32 pm

Just got the laptop back today, so far it hasn't crashed. <3 warranty work
Hardy

-busted ibm t42 2378 fvu with super cool stuff
-athlon 64 3400 clawhammer with too much hd space
-athlon xp 3000 barton with a 2x cd rom from 1992

kernel32
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#14 Post by kernel32 » Wed Mar 09, 2005 6:34 pm

bad news, after tilting the laptop to find the serial #, i was instantly greeted with a blue screen babbling about win32k.sys. After rebooting windows informed me that ntfs.sys was missing or invalid. I'm rma'ing the ram again. :evil:
Hardy

-busted ibm t42 2378 fvu with super cool stuff
-athlon 64 3400 clawhammer with too much hd space
-athlon xp 3000 barton with a 2x cd rom from 1992

ehsu
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#15 Post by ehsu » Wed Mar 09, 2005 7:02 pm

See if you can sell it and get the Kingmax 1GB DDR PC2700 from Newegg, that's what I have and so far so good.

kernel32
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#16 Post by kernel32 » Sat Mar 19, 2005 5:32 pm

Got a "new" stick of ram from Transcend yesterday. So far, it has yet to carsh, so lets hope that does it ;)
Hardy

-busted ibm t42 2378 fvu with super cool stuff
-athlon 64 3400 clawhammer with too much hd space
-athlon xp 3000 barton with a 2x cd rom from 1992

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