thinkpad protection

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acjc33 · #1 Post by **acjc33** » Mon Mar 21, 2005 6:12 pm

I just got my laptop and one of the documents state that the thinkpad protection is only valid for US? Is that correct? I was under the impression that it has international support and that was the reason why I purchased it.

Can I call them and get a refund?

edelrc · #2 Post by **edelrc** » Mon Mar 21, 2005 7:52 pm

ThinkPad protection is only for the US (and maybe canada too, not sure...)

But I do remember seeing that IBM will refund at any time the unused months... so I will check with them. I am now in Spain all the time now, and i have the same issue... but if laptop gets totalled, believeme... I´ll take the first plane to US

Leon · #3 Post by **Leon** » Mon Mar 21, 2005 8:21 pm

They will not service the machine (for damage protection) outside of the US, but if it happens elsewhere, you can make the claim when you bring it back. That being said, if you were under a different impression, and that doesn't serve your needs, IBM will refund tour money.

acjc33 · #4 Post by **acjc33** » Mon Mar 21, 2005 11:15 pm

thanks for the reply. aprreciate it.

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