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Notification emails not working

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Peter Linu
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Posts: 57
Joined: Sat Jul 06, 2019 3:10 am
Location: Sydney, Australia

Notification emails not working

#1 Post by Peter Linu » Fri May 07, 2021 7:13 pm

Hey RBS,
Perhaps you can assist me with another matter.
When I first tried to log in as Peter Linu, I was hampered by the fact that I use a VPN. Admin managed to sort that.
I am now having the same issue with receiving emails.

RealBlackStuff
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Re: Notification emails not working

#2 Post by RealBlackStuff » Fri May 07, 2021 11:41 pm

Nah, that's a forum software glitch: you don't always get notified by email that there is a PM waiting.
Lovely day for a Guinness! (The Real Black Stuff)
Covid-19: Stay safe, so still Mask it or Casket!

Peter Linu
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Location: Sydney, Australia

Re: Notification emails not working

#3 Post by Peter Linu » Sat May 08, 2021 1:03 am

I'm not using PMs. Just notification that someone replied to a post. I can see it in the email but the email doesn't allow me to get into the forum site.

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Re: Identifying CPUs

#4 Post by RealBlackStuff » Sat May 08, 2021 2:12 am

Have you checked the proper box(es) in the User Control Panel?
FYI: I have never subscribed to any post/forum, so I don't know those emails.
I use a VPN (Surfshark) as well, but it has never stopped me anywhere.
Lovely day for a Guinness! (The Real Black Stuff)
Covid-19: Stay safe, so still Mask it or Casket!

Peter Linu
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Re: Notification emails not working

#5 Post by Peter Linu » Sat May 08, 2021 3:50 am

RBS,
I don't know how to explain it better except with screenshots.
Incidentally, logging into the forum was OK once the administrator sorted out my logging in with several different countries (I suspect it's the same problem in email).

I get an email notification
I open it and see pic 1.
I click on it and see pic 2.
file:///home/peter/Desktop/1.email%20screen.png
file:///home/peter/Desktop/2.gotoforum.png
T440p#2 Mint 20.1 Cinnamon+Win7, CPU i5-4300, RAM 8Gb, SSD 500Gb, HDD 1Tb

RealBlackStuff
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Re: Notification emails not working

#6 Post by RealBlackStuff » Sat May 08, 2021 4:13 am

Upload those pictures to e.g. Imgur and then post the links to them here.
Lovely day for a Guinness! (The Real Black Stuff)
Covid-19: Stay safe, so still Mask it or Casket!

Peter Linu
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Posts: 57
Joined: Sat Jul 06, 2019 3:10 am
Location: Sydney, Australia

Re: Notification emails not working

#7 Post by Peter Linu » Sat May 08, 2021 6:18 am

https://imgur.com/a/lBcLIyd

Hopefully this works.
T440p#2 Mint 20.1 Cinnamon+Win7, CPU i5-4300, RAM 8Gb, SSD 500Gb, HDD 1Tb

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Re: Notification emails not working

#8 Post by rkawakami » Sat May 08, 2021 1:22 pm

I'm going to go out on a limb and say that your problem is that you need to log into the forum in order to view the post.

The URL contains the information needed to reference the post/thread but you have since logged out.
Ray Kawakami
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Peter Linu
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Re: Notification emails not working

#9 Post by Peter Linu » Sat May 08, 2021 5:57 pm

rkawakami,
Why is this so difficult? I have bin getting exactly the same email notifications from the Linus Mint Forum for years.
T440p#2 Mint 20.1 Cinnamon+Win7, CPU i5-4300, RAM 8Gb, SSD 500Gb, HDD 1Tb

Peter Linu
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Joined: Sat Jul 06, 2019 3:10 am
Location: Sydney, Australia

Re: Notification emails not working

#10 Post by Peter Linu » Sat May 08, 2021 6:00 pm

... as well as several other forums.
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Re: Notification emails not working

#11 Post by rkawakami » Sat May 08, 2021 10:25 pm

From what I can remember, this forum does not have a means to remain logged in at all times; essentially what you want to do when clicking on a link in your email notification. The only thing that I can find in the forum settings is an option under Load Settings. User sessions can last a maximum of 4 hours before they expire.
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.

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Re: Notification emails not working

#12 Post by RealBlackStuff » Sun May 09, 2021 2:46 am

My board style is Thinkpads Legacy (in User Control Panel/Profile).
I am always remaining logged in.
Maybe you have your browser set to empty cache/history/cookies/etc. when you close down the browser or PC/laptop?
If so, tell it not to delete Forum cookies and password.
Lovely day for a Guinness! (The Real Black Stuff)
Covid-19: Stay safe, so still Mask it or Casket!

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Re: Notification emails not working

#13 Post by rkawakami » Sun May 09, 2021 3:54 am

I too run the legacy version but do NOT shut down my Firefox browser; only close the tab when I sign out of the forum. Both W520 laptops I use at home are put to Sleep each night with Firefox still running. On the rare occasion that I leave the forum tab open with the laptop unattended, the forum's four hour limit kicks in and signs me out. I've done it this way ever since becoming a moderator. I also do not use the "remember me" option when logging in so I'm not exactly sure if that's the way one can remain logged in "permanently".
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.

RealBlackStuff
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Re: Notification emails not working

#14 Post by RealBlackStuff » Sun May 09, 2021 4:40 am

AFAIK I do use the "Remember me".
My browser has a TPF tab open all day long.
Maybe the browser-brand is important? I use Waterfox.

And I switch my laptop off overnight.
Lovely day for a Guinness! (The Real Black Stuff)
Covid-19: Stay safe, so still Mask it or Casket!

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