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Thinksmart hub 500 Touch not working

IBM or Lenovo Desktops, Workstations, ThinkStations, etc. Recent vintage, hardware/software..
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mriw-hh
Posts: 2
Joined: Sun Jun 05, 2022 5:35 pm
Location: Hamburg, Germany

Thinksmart hub 500 Touch not working

#1 Post by mriw-hh » Sun Jun 12, 2022 8:01 am

Hi,
I just unboxed my new Thinksmart Hub 500 and figured that the touchscreen is not working.
I ran the onboard diagnostic test which still failed after resetting to bios default settings.
I found a reference from 2019 that there might have been a bug in an older bios version.
https://forums.lenovo.com/t5/ThinkSmart ... -p/4403528
Mine came with the most recent bios version available and I can't find any older bios versions to check if there might be a bug again.
Any ideas where I might find an older bios version?
Any other ideas?
At least it is still in Premier Support but calling them didn't solve the problem either.

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