Unable to delete the Thinkpad Configuration Utility

T2x/T3x series specific matters only
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mytp
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Unable to delete the Thinkpad Configuration Utility

#1 Post by mytp » Wed Feb 08, 2006 8:54 am

I reformatted and reinstalled Win2K on my T20, using the original Product Recovery CD. I am trying to install the updates that appear on the IBM site, but according to the instructions I need to uninstall the configuration utility before updating. When I go to "add/remove programs" in Win2K and attempt to uninstall the utility, a message appears:

"unInstallShield has detected that 'c:\program files\thinkpad\utilities\tp98.exe' is in use. Please close the application using this file and launch unInstallShield again."

This appears even though I have not opened the configuration utility. I would appreciate instructions as to how to get around this problem.

TIA,
David

jdhurst
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#2 Post by jdhurst » Wed Feb 08, 2006 9:06 am

Is it sitting in the System Tray by default, even though you didn't consciously open it? If that fails, get Software Installer and use it to uninstall the ThinkPad Utility. IBM used to include some of the other tools (battery and eject IIRC) in the ThinkPad Utility and now they are separate. That is why you need to uninstall it. Later versions do not have this difficulty. ... JD Hurst

mytp
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Joined: Tue Nov 09, 2004 3:24 pm
Location: Jerusalem, Israel

#3 Post by mytp » Wed Feb 08, 2006 12:46 pm

Mr Hurst,

I appreciate your speedy response.

Yes, it's sitting in the system tray, even though I didn't open it. It's been there since the fresh installation of the recovery CD.

I already tried using Software Installer for the uninstall, but got the same error message.

dsvochak
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#4 Post by dsvochak » Thu Feb 09, 2006 11:33 am

HIt Ctrl-Alt-Delete, select Task Manager-->Processes, highlight "tp98.exe" and hit "end process". This should stop the configuration utility and allow you to do the uninstall reinstall.
I used to be an anarchist but I quit because there were too many rules

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