T30 memory slot not recognizing RAM.
T30 memory slot not recognizing RAM.
I've got a second hand T30 and have been more then happy with it. Recently I took a look at how much memory was in it so that I could upgrade from the 256MB it has now. When I removed the panel to access the memory I find out that there is 2 DIMMs in there... Both 256MB. Well, I swap them around. Still only 256MB. Then I try just one and both will work in one slot, but neither will work in the other. And just today I tried a brand new 512MB DIMM and it'll work in the one slot, but not the other as well.
Anyone have any ways for me to test or fix this short of replacing the motherboard? The laptop is out of warranty so that's not an option. If I have to I could replace the board myself, but I don't particularly want to do that.
Searching only turned up one post which had a similiar problem where the motherboard was replaced under warranty by IBM.
Thanks for the advice.
Anyone have any ways for me to test or fix this short of replacing the motherboard? The laptop is out of warranty so that's not an option. If I have to I could replace the board myself, but I don't particularly want to do that.
Searching only turned up one post which had a similiar problem where the motherboard was replaced under warranty by IBM.
Thanks for the advice.
These are probably the two most informative threads on this issue:
http://forum.thinkpads.com/viewtopic.php?t=19681
http://forum.thinkpads.com/viewtopic.php?t=13262
http://forum.thinkpads.com/viewtopic.php?t=19681
http://forum.thinkpads.com/viewtopic.php?t=13262
I used to be an anarchist but I quit because there were too many rules
Awesome! I clicked your FAQ link Kyocera and looked up my warranty information and the laptop is still covered. Is this warranty transferrabe as I'm not the original owner?
If so I'll be calling them up and trying my luck. Thanks for the links again found some good info to use when/if I call.
If so I'll be calling them up and trying my luck. Thanks for the links again found some good info to use when/if I call.
Edit: Oh also, is there anything that voids the warranty? Since having it I've upgraded to a 60GB HDD and installed an wireless NIC. For the NIC I had to use the no-1802 BIOS hack to allow me to use the Atheros card. Will this be a problem? Obviously I can not ship the HDD and remove the NIC, but will they be able to notice the BIOS?brooklynboy wrote:Call 800-IBM-SERV and describe the problem. Say that you heard that there's an "engineering change" available to correct it, described in document MIGR-44772.
Repair should be free within the warranty period, and probably free even outside the warranty.
Good luck!
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tfflivemb2
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You are VERY lucky that it is still under warranty. The warranty follows the laptop, so you should be good.
The hack on the BIOS might present a problem, but you can always update your BIOS, which will "reset" it, thus eliminating the hack. You will just have to redo the hack one you get it back from IBM. If you have the latest BIOS, I believe that you can back your BIOS down a step, which will also remove the hack.
As for the hard drive, it is considered user replaceable, so no problem there. Infact, when they send you the box to send it back, they ask you to remove the hard drive and anything else not related to the problem. In this case, I would remove the hard drive, optical drive and wireless card. Leave the ram there, so that they can test it with the ram that you have.
The hack on the BIOS might present a problem, but you can always update your BIOS, which will "reset" it, thus eliminating the hack. You will just have to redo the hack one you get it back from IBM. If you have the latest BIOS, I believe that you can back your BIOS down a step, which will also remove the hack.
As for the hard drive, it is considered user replaceable, so no problem there. Infact, when they send you the box to send it back, they ask you to remove the hard drive and anything else not related to the problem. In this case, I would remove the hard drive, optical drive and wireless card. Leave the ram there, so that they can test it with the ram that you have.
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