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beeryf · #1 Post by **beeryf** » Thu Jun 29, 2006 1:38 am

just bought my thinkpad and had a software error (virus i am thinking) with the OS. anyway i had to re install windows and lost the thinkpad software that came with the notebook (access thinkpad, etc.)

where can i get this software to reinstall it?

thanks in advance

christopher_wolf · #2 Post by **christopher_wolf** » Thu Jun 29, 2006 1:51 am

Welcome to the Thinkpad Forums

Well, what Thinkpad did you buy? A fresh Thinkpad shouldn't have any viruses at all.

You can go to the Support & Downloads page of the IBM/Lenovo websiret and get the software installer; after that, let it run and update your system. That should get you back the state your were in before in terms of the deafult software as it gets you all but the R&R partition. If you want to get the R&R partition, you should call up IBM for the disk set. Once you have it, you need not re-install Windows XP if you get a system virus. Simply tell the partition to restore everything to factory contents, and it will start the process; much easier than re-formatting the HDD and re-installing a clean/basic copy of Windows XP.

beeryf · #3 Post by **beeryf** » Thu Jun 29, 2006 4:39 pm

well i ran the system update but my think pad button no longer works and my volume buttons are no longer working properly (no display and mute button doesn't work).

its frustrating

dsigma6 · #4 Post by **dsigma6** » Thu Jun 29, 2006 6:27 pm

did you disable any processes? unless theyre just not installed, make sure you didnt disable the wrong thing. doesnt seem like you went disabling yet though.

Website · #5 Post by **tfflivemb2** » Thu Jun 29, 2006 7:08 pm

beeryf wrote:well i ran the system update but my think pad button no longer works and my volume buttons are no longer working properly (no display and mute button doesn't work).

its frustrating

Can you answer the previously asked question about what model Thinkpad you bought, so that we can help you a little more specifically?

beeryf · #6 Post by **beeryf** » Thu Jun 29, 2006 10:18 pm

sorry

its a T23 2647-8ru.

and no i havent diabled any processes

robert213 · #7 Post by **robert213** » Fri Jun 30, 2006 9:02 am

christopher_wolf wrote:
You can go to the Support & Downloads page of the IBM/Lenovo websiret and get the software installer; after that, let it run and update your system. That should get you back the state your were in before in terms of the deafult software...

I understand that this will download IBM Tools (i.e. not Windows Office). However, which link on this page downloads IBM Tools?

Link

MODERATOR EDIT: Link shorted to allow for better viewing of thread.

k2 · #8 Post by k2 » Sun Jul 09, 2006 1:02 am

I would download Software Installer over using System Update.

http://www-307.ibm.com/pc/support/site. ... IGR-4ZKMCT

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