T30 OPERATING SYSTEM NOT FOUND AFTER SYSTEM RECOVERY

[lynnja]

I am helping my sister with her T30. She had a virus that took over her computer and could not access the internet. I had her do a system recovery off the recovery partition. No disks.

It worked and she was doing microsoft updates. Suddenly after restarting the computer after one of the updates she was getting a black screen with:

Intel R Boot Agent 4-1-07
Intel Corp
Intel Base Code TXE:21

Media Test Failure

Existing boot agent

Operating System Not Found


I dont know what happened, but in addition to this the computer is making a LOUD KNOCKING sound!! Also, cannot get any of the F-function keys to work...nothing happens and just goes to the black screen as described above

Help. Any advise of where to go from here....

Thanks!

[RealBlackStuff]

Sounds to me like your sister's hard disk has died

[vanaya]

It seems that the hard drive is about to fail or has failed. The nosies expelled are not a good sign. I would recommend re-seating the hard drive as the prompt that you are recieving are the sequences of trying to boot from a network. Do you know what brand your hard drive is? You can download DFT (drive fitness test) of the brand and test your hard if re-seating it doesn't work.

[lynnja]

Thanks for the responses.

I am just wondering...she had a virus like spyguard 2009 on it that had taken over the computer-couldn't access internet and other utilities. Could the virus have caused the hard drive to fail somehow (after the system recovery)?

[RealBlackStuff]

Unlikely, there haven't been any hardware-destructing viruses in years.