T60 Fingerprint reader not working in Win7
Posted: Thu Oct 27, 2011 5:21 am
Carrying on from my original thread:-
http://forum.thinkpads.com/viewtopic.php?f=29&t=100026
Is the fingerprint reader classed as a USB device - it's not showing up in the device manager, where should it be? Since installing Win7 I hadn't thought to install drivers for the fingerprint reader. I installed the Win7 drivers but (from memory) the software popped up the dialogue for registering a fingerprint scan after I rebooted but failed with some error message - like "unknown error". I had a dig around google and came across a couple of suggestions - both based on the idea that a quirk of the win7 operating system design is that the default administrator account can not be used to register fingerprint scans so one suggestion was to create another administrator account; this didn't work. Another suggestion, again based on this same idea, was to install the older drivers for Vista/XP; this didn't work either. So - is the fingerprint reader the device that is causing the original problem of an "Device not recognized"? Does it definitely suggest the fingerprint reading hardware is faulty or is this just the problem of not being able to get drivers installed so that win7 can recognize the device?
http://forum.thinkpads.com/viewtopic.php?f=29&t=100026
Is the fingerprint reader classed as a USB device - it's not showing up in the device manager, where should it be? Since installing Win7 I hadn't thought to install drivers for the fingerprint reader. I installed the Win7 drivers but (from memory) the software popped up the dialogue for registering a fingerprint scan after I rebooted but failed with some error message - like "unknown error". I had a dig around google and came across a couple of suggestions - both based on the idea that a quirk of the win7 operating system design is that the default administrator account can not be used to register fingerprint scans so one suggestion was to create another administrator account; this didn't work. Another suggestion, again based on this same idea, was to install the older drivers for Vista/XP; this didn't work either. So - is the fingerprint reader the device that is causing the original problem of an "Device not recognized"? Does it definitely suggest the fingerprint reading hardware is faulty or is this just the problem of not being able to get drivers installed so that win7 can recognize the device?