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what could cause this problem?
Posted: Fri Nov 16, 2012 8:35 am
by RonnyM
from bottom of screen and 2/3 up are just grey..and I cannot use the mouse arrow in that area..
So then I am unable to put in password and use the computer.
Thanks for reply
Re: what could cause this problem?
Posted: Fri Nov 16, 2012 8:44 am
by Neil
Have you tried connecting an external monitor to see what things look like there?
What OS are you using? Have you tried booting a LiveCD to see what happens with a different OS?
There is more trouble shooting that can be done, but let's start with the above and go from there.
Re: what could cause this problem?
Posted: Fri Nov 16, 2012 8:55 am
by ajkula66
Have you tried hooking up an external monitor?
Sounds like a bad LCD to me...
Re: what could cause this problem?
Posted: Fri Nov 16, 2012 9:35 am
by RonnyM
Thanks!
will try to connect an external screen ad see what happens then !
Re: what could cause this problem?
Posted: Fri Nov 16, 2012 5:52 pm
by TuuS
knowing what kind of laptop would help too, but if you need a screen, I might be able to help, or perhaps one of our other sellers. You'll find we have a good selection of parts between us.
Re: what could cause this problem?
Posted: Fri Nov 16, 2012 6:46 pm
by RonnyM
Connected too
an external screen and its working just fine!
Its an Lenovo T61p type 8889-ALG
Anyone have a screen in good working order out there?
Thanks !
Re: what could cause this problem?
Posted: Fri Nov 16, 2012 10:26 pm
by Neil
Your problem may well be caused by the LCD panel, but I wouldn't totally rule out the nVIDIA GPU. Most of them have a manufacturing defect that is starting to show up in various ways. It is entirely possible for the digital part of the chip to fail and the analog (VGA) output to an external monitor to continue to work fine.
Would it be possible for you to post a link to a picture or two of the screen, so we can see exactly what it looks like?
Re: what could cause this problem?
Posted: Sat Nov 17, 2012 12:34 pm
by TuuS
RonnyM wrote:Connected too
an external screen and its working just fine!
Its an Lenovo T61p type 8889-ALG
Anyone have a screen in good working order out there?
Thanks !
If it's a T61p then it has the sxga+ screen. I don't have one in mint condition, but might have something close.
As for the GPU, the FX570m used in the T61p rarely fails with graphic issues, the nvs140m when it fails sometimes does have graphic issues, but never seen one that only effected the bottom of the screen, they are always random, so I doubt this is gpu related, but before you buy a screen, check the cable in the back of the lcd, make sure it's firmly plugged into the screen.