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"Fan error" with T500 cooler, but not with old T60p cooler

Posted: Sat Sep 05, 2015 2:20 pm
by undervolter
Hey guys,

Today I tried to exchange my old T60p cooler. Unfortunately the new T500 model would give me a fan error experience. It started spinning, sounding pretty ok, then stopped spinning, then gave me the error. I tried it twice, pulled the cable and reconnected, nothing worked. The old T60p cooler instead just works fine.

The T500 cooler should be out of the box, so I am wondering if there could be any other reason than the fan being broken.

Thanks for your help!

Re: "Fan error" with T500 cooler, but not with old T60p cooler

Posted: Sat Sep 05, 2015 2:38 pm
by ajkula66
Welcome to the forum!
undervolter wrote:
so I am wondering if there could be any other reason than the fan being broken.
Not that I can think of.

Time for returning the aforementioned heatsink for refund/exchange.

Good luck.