#236
Post
by Charles Mann » Mon May 01, 2006 11:18 pm
Ordered T60p 2623DDU plus 1 GB ram (not installed), EPP, by phone from Lenovo on 3/9/06. Was assured that the T60p would not ship before 4/5/06, as I would be out of town. For some reason the order was split???, Memory shipped on 3/18/06, first order with T60p was shipped 3/23/06, second order WITH ANOTHER 2623DDU was shipped 3/27/06. On my return on 3/30/2006, a neighbor contacted me to say they had three boxes, that UPS had dropped off. Order ONE computer, get the order split???, and get a SECOND computer. Did not even open the box, just sent it back. Lenovo had UPS pick up the returned T60p, and after tracking the return, they credited my credit card within 7 days.
Maybe the sales department was [censored] at me for canceling a Z60m the previous month. I had ordered a Z60m, and after deciding a T60p was what was really needed, I called to cancel the Z60m before it was shipped. The sales rep. was adamant that I let the computer ship and then return it within the 30 days, I said why ship the computer when I know it will be returned, he would not cancel the order. The more I thought about the DUMB idea to ship computer, I called back and talked to another rep., who agreed with me and canceled the order, it showed as being canceled the next day. Maybe these people are on some type of commission??
Charles
P.S. I have NO issues with the T60p, no excess fan noise, HDD noise...GREAT computer.
W510 4318-CTO, 8GB Ram, Crucial C300 256MAG, Hitachi 500gb 7200rpm, DVDRW
T60p 2623-DDU, 2GB RAM, 7200rpm HD, CDRW/DVDRW
A30p 2653-65U, A20p 2629-6UU, 770 9549-1AU, 755c 9545-F0C