Thinkpads Forum

Posted: **Mon Feb 19, 2007 10:38 am**

I ordered my t60 with 2GB ram and they tell me that is what is holding mine up, new estimated shipping date is March 5. Seems odd they have gotten other computers with the same ram that were ordered after mine already shipped. Such is my luck.

Posted: **Mon Feb 19, 2007 3:14 pm**

mightaswell wrote:I ordered my t60 with 2GB ram and they tell me that is what is holding mine up, new estimated shipping date is March 5. Seems odd they have gotten other computers with the same ram that were ordered after mine already shipped. Such is my luck.

I think that's nonsense. I think delays right now are attributable to the Chinese New Year. It sounds better for Lenovo to say "delayed parts" instead of "Holiday shutdown".

My order date was 2/7 and I am supposed to ship by 2/21. They haven't updated my shipping date yet, but I am expecting a delay because of the holiday. Unfortunately, timing is everything and it looks like my order timing was perfect to insure a delay.

Posted: **Mon Feb 19, 2007 4:54 pm**

Yep, didn't get an email (poor customer service if you ask me) but did review my Order Status and instead of my T60P being shipping 2/19 (ordered 2/5), the new ship date is 3/19. This really, really upsets me because I need a new machine before 3/7. Since I have been seriously looking at the MBP too, if my laptop is not shipped before Friday (2/23), I may be visiting my local Apple Store and picking up a MBP instead.

Update 1: Just called Lenovo and the girl I spoke to said that she sees nothing which would postpone my order for 30 days. She says if it doesn't ship today, it should ship within the next few days. The 30 day change is considered "normal". Hopefully whomever put together my machine didn't party too much....

Update 2: Finally received an email that the shipment is delayed. Says it should be available soon, to call my sales rep if I want to cancel, and should be shipped within 30 days. I'm giving it until Friday then I'll have to reluctantly cancel my order and go in a different direction.

Posted: **Tue Feb 20, 2007 1:33 am**

Order 20078JU (T60p) on January 29th 2007.
Received unit on February 1st.

Posted: **Tue Feb 20, 2007 9:12 am**

spietrek wrote:I'm giving it until Friday then I'll have to reluctantly cancel my order and go in a different direction.

I ran into the same problem with my laptop. After it didn't ship on the 2 month date after I ordered it, I called and cancelled my order and bought a Mac Book Pro because they sent me an email it could take up to another month.

The very next day the Lenovo shipped! Played with the Mac book pro for a bit, did not like it as much as the Lenovo, so I returned the Mac book pro. Plus, I was able to get Lenovo to give me decent compensation for the fact that when I originally ordered the laptop they told me it would definitely ship in 5 to 7 days.

Posted: **Tue Feb 20, 2007 8:01 pm**

what is it with IBM/Lenovo?

I've ordered 4 machines from them over the years (T41P, T42P, T43, and T60 WS). They've all been stuck in customs.

Once again, I get greeted with this:

Code: Select all

 Type:  	 Package  	  
Status: 	Exception
See description below 	 
Rescheduled Delivery: 	02/22/2007 	 
Shipped to: 	SPRINGFIELD, IL, US 	 
Shipped or Billed on: 	02/17/2007 	 
Service Type: 	EXPEDITED 	 
Weight: 	5.70 Kgs 	 

Package Progress
Location 	Date 	Local Time 	Description
LOUISVILLE, KY,  US 	
02/20/2007 	1:13 P.M. 	THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL
KOWLOON BAY, HK 	
02/17/2007 	3:02 P.M. 	PICKUP SCAN
HK 	
02/17/2007 	5:22 A.M. 	BILLING INFORMATION RECEIVED

Somehow, I have a feeling I won't be getting it on the 22nd as expected...which sucks, as I will be out of town on the 23rd.

Posted: **Wed Feb 21, 2007 7:54 am**

Well . . just checked my order status and it now says 3//07/07 instead of 2/21/07.

Not sure what I am going to do at this point.

Posted: **Wed Feb 21, 2007 8:58 am**

My order status still has a ship date 3/19. Checking Lenovo's website, the previous two days had a ship date of 3-4 weeks for custom machines. Today, it's back down to 1-2 weeks - which is what it was when I ordered 2/5. Ordering a new machine today will show up before the other one I ordered 2 1/2 weeks ago? What gives?

I'm going to call again today and "politely" voice my concerns. When I placed my order, I specifically said I need this laptop in 1-2 weeks and the sales rep said no problem. He told me it should be shipped even sooner - yeah right ! If I would have known it was going to be delayed this long, I would have purchased a pre-configured one instead of a custom one. I understand that things happen (New Year's, etc.) but this is ridiculous. If you promise something is going to be shipped on a certain date, it should be shipped on that date. Poor customer service!

Posted: **Wed Feb 21, 2007 9:53 am**

For all of those who are having extremely late laptops, you really should start talking to customer service and making a complaint. Ask them to give you a better estimate -- the computer generated one seems to be a guess. The customer service person can talk to the factory and find out when they think your laptop will be built.

Now, this is not to say that they can't be wrong. I was given four or five different ship dates (each one missed) before it finally did ship. But, each time I called back and complained. After it was all said and done, they gave me a decent discount on the system and a free carrying case. Now, I am sure you feel like I did, in that I would have rather had my laptop sooner then waiting two months, but the compensation did help, in that at least I didn't wait for nothing.

Posted: **Wed Feb 21, 2007 10:19 am**

I guess I am fortunate; I ordered on 2/19 a 8744J2U (T60p, 15.4, 2gb, 100gb 7200, Windows Vista Business) and it has shipped today 2/21. This was a pre configured unit, no cto.

Steve

Posted: **Wed Feb 21, 2007 10:29 pm**

I ordered my very first thinkpad (200762u) and laptop today. Hopefully I will get it soon because I needed for school.

Posted: **Wed Feb 21, 2007 10:44 pm**

steveh wrote:I guess I am fortunate; I ordered on 2/19 a 8744J2U (T60p, 15.4, 2gb, 100gb 7200, Windows Vista Business) and it has shipped today 2/21. This was a pre configured unit, no cto.

Steve

steveh, any chance you can check to see which LCD panel you got - either samsung or lg? Do you have any comments on your display?

thanks.

Posted: **Thu Feb 22, 2007 12:44 am**

I ordered on 2/18/07 and according to Lenovo it shipped on 2/21/07 Maybe I got lucky It also has the LG LCD Panel according to serial # and parts lookup.
8744J2U LENOVO THINKPAD T60P 8744 - CORE 2 DUO T7200 2 GHZ - 15.4" TFT

Posted: **Thu Feb 22, 2007 12:48 am**

Ordered mine on 2/7, supposed to ship on 2/26, but actually shipped 2/16. Was supposed to get it 2/19, but it has been stuck at customs. Looks like it was released from customs today, so hopefully will see it tomorrow!!!!

Posted: **Thu Feb 22, 2007 8:23 am**

I checked, and it is LG.

Steve

steveh, any chance you can check to see which LCD panel you got - either samsung or lg? Do you have any comments on your display?

thanks.

Posted: **Fri Feb 23, 2007 3:10 pm**

Well, after (too) much analysis and research I finally placed my order. The estimated ship date is 3/14.

8743CT
15.4" WSXGA+
T7200 (2GHz processor)
ATI X1400
DVD Recorder
Fingerprint Sensor
Ultrabay Battery

I plan to add...
2GB RAM
100GB 7200 RPM Drive

Fingers crossed on the display...

Posted: **Fri Feb 23, 2007 11:29 pm**

Grouchyass wrote:I ordered on 2/18/07 and according to Lenovo it shipped on 2/21/07 Maybe I got lucky It also has the LG LCD Panel according to serial # and parts lookup.
8744J2U LENOVO THINKPAD T60P 8744 - CORE 2 DUO T7200 2 GHZ - 15.4" TFT

Wow was in Hong Kong 2/21 Recieved 2/23 fast shipping to NJ

Posted: **Sat Feb 24, 2007 3:24 am**

Hey everyone, new member here

I ordered a T60 WS pretty much loaded. After finding out so much information from everybody here as well as NBR I concluded that I got the luck of the draw with the best parts, with the NMB Keyboard, the LG Screen, and the Seagate HDD and of course the Atheros card (I think... it's the Lenovo branded a/b/g ?). I ordered mine on 2/10 to celebrate my b-day, and it shipped out the 22nd. It has already made its way from CHEK LAP KOK, HK to Anchorage, AK to Ontario, CA, US in less than two days. I am very excited and happy, hoping it will be here by Tues-Wed. Will definately post a review on NBR when I get it!

EDIT: I am beginning to believe that Lenovo is using more of the LG Phillips panels as I have been reading and seeing less and less posts of people getting Samsungs. Which is good

... although the NMB > ALPS > Chicony issue still remains~

Posted: **Sat Feb 24, 2007 9:40 am**

ordered mine on 2/19 with a ship date of 3/21.

Got an email today stating it shipped 2/23.

2613CTO TP T60 SERIES
42R9190 VBB NO INT.WIFI WL 3RD ANTENNA
62P6054 VBB INTEGR.BLUETOOTH PAN
42R9315 SBB INTEL CORE 2DUO PROC T7200
62P4918 VBB MICROSOFT WINXP
42R9422 SBB 15.0-SXGA+ TFT.FV W/ WVA
42R9337 SBB ATI MOB. FIRE GL V5250 256
41W2063 VBB 2GB PC2-5300 667MHZ 2DIMM
39T6476 SBB KEYBOARD US ENGLISH
27R0300 VBB INTEGR. FINGERPRINT SENSOR
41W1613 SBB ULTRANAV - TRACKP&TOUCHPAD
41W5780 SBB 100GB HDD 7200RPM
41W5783 SBB DVD REC 8X DUAL LAYER UB
41W1685 SBB 11ABGWIFI WL LAN USEULAANZ
41W1508 SBB 6 CELL LI-ION BATTERY

Posted: **Sat Feb 24, 2007 3:36 pm**

Ordered on 2/12, est. shipping date of 2/26 (guess it's not shipping early)

advanced minidock shipped the next day (2/13)

2613CTO TP T60
42R9190 VBB NO INT.WIFI WL 3RD ANTENNA
62P6054 VBB INTEGR.BLUETOOTH PAN
42R9315 SBB INTEL CORE 2DUO PROC T7200
42R9420 SBB 14.1/SXGA+ TFT
42R9322 SBB ATIRADEON X1400 128MB
41W2063 VBB 2GB PC2-5300 667MHZ 2DIMM
39T6476 SBB KEYBOARD US ENGLISH
41W5779 SBB 60GB HDD 7200RPM
41W5783 SBB DVD REC 8X DUAL LAYER UB
41W1501 SBB INTELPRO/WL3945ABGUSCNLAAP
41W1508 SBB 6 CELL LI-ION BATTERY

As of this morning, the shipping date has shifted from 2/26 to 3/12.

Posted: **Sat Feb 24, 2007 7:12 pm**

I ordered mine on 2/6 as I posted before and it shipped on 2/22, about a week before the 3/2 est. ship date. Delivery date is 2/26, although I tried to pick it up today as it was in Phoenix this morning, but UPS said that they had already packed it onto a truck for Monday delivery and that I'd have to wait. Overall, a positive first experience with Lenovo

.

Posted: **Mon Feb 26, 2007 5:48 pm**

I ordered mine on 2/8 and the original shipped date was 2/21. That date is changed to 3/8 with no explanation. By this time I was already [censored] of with Lenovo because the sales rep who helped me to configure the desktop was not responding to my emails which other sales rep suggested to send her.
I cancelled the order, search the tabook for the models with the components I was interested in (x1400, 14.1" SXGA+, C2D 2GHz). I have found 4 models. I searched using pricegrabber, mysimon and froogle and found which reseller has it in the price range I wanted. Once I ordered it from reseller, it shipped the very same day for delivery in a few. I got out of this for only $90 more better warranty, better HDD, better batery, more memory and better OS than the one I configured during the Valentine's day sale.

Posted: **Tue Feb 27, 2007 11:35 am**

I too ordered a T60 on 2/6/2007. Original estimated ship date was 2/14/2007 which my sales rep assured me it would ship before that. The date slipped to 2/28/2007. I've called CSR's at Lenovo to inquire about the ship date. I was frustrated a little by the CSR's not informing me about the Chinese New Year. Although it would have been nice to know it would cause delays that isn't the real problem here. Maybe its my fault and I should have spent a little more time with wikipedia and known that the chinese new year was coming...

I've been getting the same canned response as others on this forum have received: "I don't see any reason that it is being held up. It should ship in the next few days if not today".

I'm about to follow in bastafidli's footsteps, cancel my thinkpad and order from somewhere else. I'll update this post if I get further information.

THINKPAD T60 2613
INTEL CORE 2DUO PROC T7200
14.1/SXGA+ TFT
RADEON X1400 128MB
512MB PC2-5300 667MHZ1DIMM (i've got another gig from newegg)
60GB HDD 7200RPM
DVD REC 8X DUAL LAYER UB
9 CELL LI-ION BATTERY

UPDATE 2/28/2007: Est. Shipping Date changed to 3/14/2007. I'll be calling them today.
UPDATE 2/28/2007: called CSR at 12:30pm to get an update and he offered to get more accurate shipping information from the shipping managers and call me back.
UPDATE 3/3/2007: Lenovo lists order as shipped. Rescheduled Delivery is 3/8/2007. That will total one month and two days from the day I placed my order.

Posted: **Tue Feb 27, 2007 1:52 pm**

gjg wrote:ordered mine on 2/19 with a ship date of 3/21.

Got an email today stating it shipped 2/23.

Tracking results provided by UPS: 02/27/2007 1:42 P.M. EST (USA)

Type: Package
Status: Exception
See description below
Rescheduled Delivery: 02/28/2007 :D
Shipped to: BEAUMONT, TX, US
Shipped or Billed on: 02/24/2007
Service Type: EXPEDITED
Weight: 4.20 Kgs

Package Progress
Location Date Local Time Description
LOUISVILLE, KY, US 02/26/2007 11:40 P.M. UPS INTERNAL ACTIVITY CODE
02/26/2007 10:44 P.M. THE RECEIVER REQUESTS UPS TO HOLD THIS SHPT AND CONTACT THEM FOR SPECIFIC INFORMATION BEFORE CUSTOMS CLEARANCE
CHEK LAP KOK,
HK 02/24/2007 7:46 P.M. EXPORT SCAN
02/24/2007 7:45 P.M. ORIGIN SCAN
KOWLOON BAY,
HK 02/24/2007 7:20 P.M. PICKUP SCAN
HK 02/24/2007 1:16 P.M. BILLING INFORMATION RECEIVED

Posted: **Tue Feb 27, 2007 3:52 pm**

Rescheduled Delivery: 02/28/2007

update:

LOUISVILLE, KY, US 02/27/2007 2:48 P.M.

BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

Rescheduled Delivery: 03/01/2007

Posted: **Tue Feb 27, 2007 5:44 pm**

I got my T60 today. Ordered on Friday delivered on Tuesday morning with free shipping. Looking forward to open the box

. Too bad I lost two weeks trying to get my business directly to Lenovo.

Posted: **Wed Feb 28, 2007 9:23 am**

Finally...

Checked my status this morning and it says it has been shipped. Yeah!

The latest delay was with 14.1" SXGA+ screens. This was after another delay in LCDs and a delay in T7600 processors.

Looks like there is still hope for it to come by 3/6 - have a big trip I need to go on 3/7.

Posted: **Wed Feb 28, 2007 10:45 am**

After ordering from Lenovo, I found a much better deal at CostCentral ($200 cheaper, better warranty, DVD writer, more RAM), so I cancelled with Lenovo yesterday. Today, they shipped anyway - just 5 days after placing the order. Just my luck!

Anyway, a Lenovo sales rep told me I could send it back with a complete refund after it arrives - they'll even pay for shipping. Very nice.

Hopefully, CostCentral will ship soon....

Posted: **Wed Feb 28, 2007 10:23 pm**

I ordered a T60 02/25! Specs,
Intel Core 2 Duo 1.66GHz
1GB RAM
ATI X1400
15.4" Wide screen
120 GB HD
I also got a 3 year warranty. I love IBM/Lenovo laptops. Great build quality, and very clean

Hopefully I'm one of the lucky ones and get it soon.

Posted: **Fri Mar 02, 2007 3:38 pm**

CostCentral has shipped my T60 WS and they actually show a serial number on my invoice. According to the Lenovo site, this unit has the LG display and an Alps keyboard. Delivery due Monday.

Thinkpads Forum

Have you ordered a T6x(p)?Shipping Posts.

T60p 20078JU

What I have done about the shipping issues.