FlexOink wrote:I'm also from the Netherlands, and I'm also planning on buying the T60p, but the retail prices in the Netherlads are ridiculous, I am a student, but I am not familiar with any students discounts, do you have any more info on this?
So I was thinking getting it from abroad. Would you please let us know how your experiences go with ordering the laptop outside the Netherlands? I'm really curious how everything (shipping, payments etc.) will go.
Here are excerpts from a post of other users regarding purchasing in the US and then having it shipped to you.
astro wrote:
John, I've placed an order with
www.euclidcomputers.com, following archer6's advice.
Unfortunately, I couldn't go through Bill this time.
I ordered the 2007-63U for US$2245 + US$145.49 shipping (FedEx).
Fingers crossed that these guys are as good as they say they are...
Well, I waited a couple of days before writing so that I had time to fully check it out, but my T60 arrived on Monday. The order->delivery process went something like this:
Ordered: 20 Apr
Estimated: 5 May (to Euclid)
Delayed to: 25 May (to Euclid)
Arrived: 14 May (Euclid) subsequently FedEx'd to Australia (Internationational Priority)
Arrived Mascot, Sydney: 17 May (evening)
Cleared Customs and duties paid: 19 May
I picked it up: 22 May (from Canberra FedEx Depot)
You know what the best part was? I emailed Euclid asking them to open the box when it arrived and do a basic check that it was not DOA, as it would be very difficult for me to send back from Australia. They did not advise me that this check had been done, they just sent it to me. When I received it, sure enough, the box had been opened. They even included a printout which said:
Euclid wrote:
Tested OK per customer request :
1. Entered Windows and checked all keyboard keys;
2. Audio CD checked in optical drive;
3. 802.11b wireless connection tested.
How's THAT for customer service? Very Happy
How much did it cost?
Laptop purchase price: US$2245
FedEx shipping: US$145.49
Total base cost: AU$3256.80 (0.734 x-rate)
Customs Charges / Tax:
Declared value: US$2245 / Exchange rate (0.7713) = AU$2910.67
- T & I = AU$85.91 (I don't know what this is)
- GST = (Dec value + T&I) * 0.1 = (2910.67 + 85.91) * 0.1 = AU$299.65
- Import Dec N10 Air Charge: $40.20
- AQIS Entry charges air: $14.00
Total payable = AU$353.85
To pay this, FedEx will call you (from the states, interestingly enough) and you can pay it by giving your credit card # over the phone.
All in all, I couldn't fault the customer service from Euclid. They responded to all my questions promptly and honestly. There were some delays in Lenovo delivering the laptop which were to do with external forces (as mentioned in the shipping thread). And when the status changes to "Shipped" on the Euclid status page, it means that Euclid has shipped it, not Lenovo.
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