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T60p (2623DDU) freezing?

Posted: Tue May 23, 2006 7:45 pm
by Orca
I have just received a brand-spanking-new T60p (2623-DDU) with an extra gig of ram installed by CDW, and it looks cool. Upon boot-up it offered to configure the fingerprint sensor. Did it for three fingers. Then a couple of recommended reboots. Then it started dying.

Essentially, it freezes a couple of minutes into boot-up. The freeze is complete - the screen stops updating (typically with a busy hourglass), and there's no reaction to the keyboard. All the time it was connected to a power supply and with the battery at about 80%.

A couple of consecutive hard reboots - and it was getting further (like actually logging in plus a minute or so). Went into the thinkpad recovery tools (blue button on startup), chose to reimage to factory defaults not restoring anything, and that process also froze 3:33 into it. Next attempt - 5:30 into it. Next - 7:40.

Went into diagnostics. Takes forever (still not finished, but alive, for over an hour now, or maybe two), but it's still working (shows signs of life). At one point the screen went apeshit - text went away, some vertical lines were blinking... but maybe it was some test as well - when I looked at it again 5 minutes later the screen was ok.

So... does anybody have a clue as to what this is and what can be done about it? Would be a pity to return it.... Any suggestions greatly appreciated.

Posted: Tue May 23, 2006 10:32 pm
by BillMorrow
try removing the add in memory and see if this behaviour stops..

the display going bonkers is part of the video test..

Posted: Thu May 25, 2006 3:49 pm
by Orca
BillMorrow wrote:try removing the add in memory and see if this behaviour stops..

the display going bonkers is part of the video test..
Thanks!

Removing the memory helped. Apparently, CDW installed the part intended for X60's, which have slower speeds or something. No problems whatsoever now. This thing is sweet. I had to use a 17-inch dell for a few months, and having this keyboard, screen quality, form factor, aesthetics, not to mention the horsepower under the hood is really refreshing.

A minor follow-up question - the self-diagnostics all pass, except for the LPT1 test. Is that normal or not? Does it expect a printer or something on the other end to pass?