new bios (1.06) and new video soon to be posted

[ShaggyDog]

Just to throw in a comment, I have not had any of these problems, I got the T60 about 2 months ago and also have the mini-dock. I'm not a techie, but I doubt the BIOS would solve it if I haven't encountered the issue with the old BIOS.

My talks with tech support on configuring the battery charging were frustrating to say the least, so I can sympathize with your attempts to find a solution.

Good luck

[Scratch]

It is an odd situation. The problems are intermittent, but many users run into them. Some like yourself don't. I have the screen return issue that I mentioned in myearlier post, but have had zero problems with my mini docks. I use one in my office and one at home for the same computer.

I guess my frustration stems from the fact that tech support's response of "we can't duplicate the problem on a similar system" is getting a bit long in the tooth.

Not all of us are in a position to stick our work machines loaded with direct licensed applications and confidential data in a box and send them in for fruitless evaluations so I'm unsure what to do next.

On my Mac an issue along these lines would most likely be solved by deleting a plist or two and rebooting the box.

[jamies]

What get's me is that the support team is claiming "Your the first to mention this" every time I call. Gimme a break. Quit denying the issues.

[Scratch]

That's what I got back as a response again this morning via email. Don't get me wrong...I'm grateful and happy that this contact in Tech Services is willing to maintain ongoing dialogue about the issues with the systems and is willing to send me in equipment to test and send back to them with a duplicate image to my own machine for them to analyze internally. This is service that is far above and beyond anything I've ever had with other suppliers. It's one of the primary reasons for my longterm loyalty to the ThinkPad line.

That being said...I find it increasingly odd that folks on this forum are reporting and working on these issues with IBM/Lenovo and none of my contacts have heard of these issues beyond my incident.

I'll continue to employ workarounds and continue to work the issues, but I'm not an IT guy. I have another job to do that these issues and seeking their resolution is detracting from, but tell the truth wouldn't we all be bored if we had no issues to discuss or solutions to share?

[jamies]

I agree they do offer good service; however, they may be choosing not to acknowledge these problems due to fear of customers demanding recall.

[GomJabbar]

...but tell the truth wouldn't we all be bored if we had no issues to discuss or solutions to share?

Ain't it the truth! Ain't it the truth!
[said the Cowardly Lion]