General Questions
Posted: Thu Aug 17, 2006 7:41 pm
I called Customer Service in regards to the LCD discoloration and they said that they'll perform an exchange. By returning my current one, they will send me a new one. Except the sales representative was rather fuzzy in explaining to me the details of the exchange. I had purchased Thinkpad Protection along with my current notebook except supposedly I will be returning that too.
He told me to wait for an order confirmation yesterday and then order the warranty but then he said that I would have to order it when I received my notebook. Can anyone clarify that? Also, should I transfer my information via network or is it possible for me to swap hard drives?
He told me to wait for an order confirmation yesterday and then order the warranty but then he said that I would have to order it when I received my notebook. Can anyone clarify that? Also, should I transfer my information via network or is it possible for me to swap hard drives?