T60p freezes up when switching power sources...

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stephenaron · #1 Post by **stephenaron** » Fri Sep 08, 2006 6:12 pm

I find that sometime i am running gotomypc at home, and then i unplug the laptop to take it in the car. My t60p freezes up sometimes, and i think its when i plug the t60p back into a power source, often my cars adapter. Ideas? Is it the program or power manager issues?

gbdesai · #2 Post by **gbdesai** » Sat Sep 09, 2006 7:59 am

I had similar problems with my Z60m and it turned out it was the Intel WiFi MiniPCI adapter. I replaced it with an Atheros-based adapter and it started worked again. Whacky, can't understand how this got by QA.

kai jiang · #3 Post by **kai jiang** » Sat Sep 09, 2006 8:46 am

Hi
you can try to update the patch for RNR and the driver for power manager program.I think it could help you.

kai

stephenaron · #4 Post by **stephenaron** » Sun Sep 10, 2006 6:27 am

I dont even use RNR. The power driver that is installed on my t60p is 1.13c Any other ideas?

Scratch · #5 Post by **Scratch** » Mon Sep 11, 2006 8:30 am

How are you attached to your network when you initiate the sessions? If you're wired in and then detach, the Power Manager settings might be shutting the NIC down as it's no longer live.

If that's the case you might want to check the standard Power tab setting on your NIC card and the go into the Device Manager down to the Intel driver properties and disable BOTH of the Power Down Options (smart and deep).

I know that keeping this card live has prevented me from locking up FlexLM based session when I go from the desk to the car to the nearest Panera.

Hope this helps,

stephenaron · #6 Post by **stephenaron** » Mon Sep 11, 2006 8:51 am

I am using buily in wifi at home, and built in verizon when on the road.

Scratch · #7 Post by **Scratch** » Mon Sep 11, 2006 9:32 am

Does a standard browser session maintain or cleanly regain connectivity when you go on the move and switch active adapters?

Does it happen when gotomypc isn't in use? Are you running any other NIC related services (ie license mgnt) that could be locking up?

Does your WLAN radio shut off when you switch profiles to the WWAN before the connection successfully initializes?

What is your process for "going mobile"?

Can you successfully maintain a gotomypc session when switching from a wired to WLAN connection? Perhaps the session is bound to a specific adapter and doesn't know how to elegantly exit and cannot move its bindings to the newly activated WWAN while in session. I know I can't get a VPN session to jump from wired to WLAN, much less to WWAN.

claudeo · #8 Post by **claudeo** » Mon Sep 11, 2006 1:28 pm

It looks like you are changing your connection address while the machine is asleep--you are even switching domains. There seems to be a security feature in gotomypc (I would certainly hope there is) that prevents continuation of a session when this happens. This would be a *good* thing. This is not like browsing the web anonymously. An authenticated session should not continue if the link appears to be compromised. In fact, it is difficult to see how it could continue if the IP address of one of the participants in the session changes. The IP address is part of the setup for the connection.

stephenaron · #9 Post by **stephenaron** » Mon Sep 11, 2006 1:42 pm

Actually, GOTOMYPC will pick up where it left off after i get a new IP address from the new network (either WWAN or WIFI). Maybe thats not great security, but either way, it shouldnt freeze up the whole machine. It also doesnt happen ALL the time.

MobileGuru · #10 Post by **MobileGuru** » Mon Sep 11, 2006 2:16 pm

Do you have the latest video driver?

MG.

stephenaron · #11 Post by **stephenaron** » Mon Sep 11, 2006 2:20 pm

think so...
i am using version:
Driver Packaging Version 8.241.1-060324a-031947C-Lenovo

DIGITALgimpus · #12 Post by **DIGITALgimpus** » Mon Sep 11, 2006 2:24 pm

Are you running Notebook Hardware Control (NHC) 2.0 Pre-Release 3?

There was a bug in that version which would do exactly this. I believe Release 4 fixes it.

stephenaron · #13 Post by **stephenaron** » Mon Sep 11, 2006 2:45 pm

NHC....not sure. HOw do i check that.

hoya · #14 Post by **hoya** » Sat Jan 27, 2007 2:15 am

I am having a very similar problem. the scenario is this:
after using my T60 while connected to AC power, I then unplug the AC Adapter and everything is fine. however, when I reconnect the AC adapter again the entire machine freezes. the cursor is rozen and the system is completely unresponsive.

any ideas?

I upgraded from BIOS 2.07 to 2.09 and the problem remains. all drivers have been updated and the system is fine otherwise.

chiefpatrolman · #15 Post by **chiefpatrolman** » Sat Jan 27, 2007 10:14 pm

I am having a variation of this problem with my T60p.

When I am using it on battery, and the battery runs low, and I then plug it in to recharge, the cursor freezes. This didn't always happen - and doesn't always happen now - but it happens often enough to be annoying.

The only solution I've found is to power off and reboot. This means unplugging and also pulling the battery out.

hoya · #16 Post by **hoya** » Sun Jan 28, 2007 2:14 pm

this worked for me: I went into Device Manager, opened the Intel Wireless card properties, and disabled all power mgmt features in there. you'll see a bunch of drop-downs with different options.

interesting because I owned a Toshiba M45 that had this EXACT same problem and the workaround was the same.

let us know if that works for you.

vision33r · #17 Post by **vision33r** » Wed Jan 31, 2007 4:27 pm

hoya wrote:I am having a very similar problem. the scenario is this:
after using my T60 while connected to AC power, I then unplug the AC Adapter and everything is fine. however, when I reconnect the AC adapter again the entire machine freezes. the cursor is rozen and the system is completely unresponsive.

any ideas?

I upgraded from BIOS 2.07 to 2.09 and the problem remains. all drivers have been updated and the system is fine otherwise.

Go to the Intel Lan adapter, configure it, click advance, and disable the Smart Power Down.

Also update the Power manager driver that was posted recently on the website.