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Warranty period confusion
Posted: Wed Oct 25, 2006 3:41 am
by krajicek
I bought new T60 recently.
I've checked my warranty status online and it states date = date of manufature + 3 years.
In warranty part of 'Service & Troubleshooting Guide' shipped with machine it says:
Parts & Labour 4 years
Battery pack 1 year
so I'm confused.
any experience with this.
tia
kr.
Posted: Wed Oct 25, 2006 3:52 am
by perry_78
Makes little sense to me, but according to lenovos site when i cross checked my serial, my warranty is only until 2009, hence three years, despite the manual implying I should have four.
Posted: Fri Oct 27, 2006 8:43 am
by Nebelfelsen
3 years parts and labor for T- and X-Series is right (1 year for the battery).
R- and Z-Series have 1 year (usual).
I have seen some offerings by resselers for the R-Series with 2-years warranty but this seems to be a special agreement with Lenovo.
However, you can buy a warranty extension pack. The following options are available:
- 3 years 48h Courier Collect (instead of Customer Carry In)
- 4 years 48 h CC
- 4 years Customer Carry In
- 3 years On Site
- 4 years On Site
All warranty extensions are also available together with a Thinkpad Protection Plan (available in Europe; don't know if they offer in the US too), which is a kind of insurance for damages.