Posted: Mon Dec 04, 2006 3:35 pm
I dont know if my experience is good.
I have been using Lenovo for 8 years. My first computer, back to 1998, was Lenovo( it was called Legend at that time). I do believe Lenovo has been dealing with IBM for a long time because Lenovo was only one IBM service agent in China.
To my experisce, Lenovo has good customer services, my older laptop had been repaired 5 times from Lenovo...(gee..). And DVD rom on my Desktop had been exchanged 4 times( I not they give me repaired one, not new one).
Still, Lenovo is the best computer company in China, maybe not here, and I am fully trust its quality on Thinkpad.
I should say sorry for this post , because it confuses a lot of ppl here, for I did not know IBM has different kind of keyboards.
One thing I am not satisfy with Lenovo policy is: Lenovo changes Return Policy and Dead pixel issue? ( thats why it makes feel I am purely dealing with chinese merchandise----Return is impossible.) if I am wrong, please correct me.
I have been using Lenovo for 8 years. My first computer, back to 1998, was Lenovo( it was called Legend at that time). I do believe Lenovo has been dealing with IBM for a long time because Lenovo was only one IBM service agent in China.
To my experisce, Lenovo has good customer services, my older laptop had been repaired 5 times from Lenovo...(gee..). And DVD rom on my Desktop had been exchanged 4 times( I not they give me repaired one, not new one).
Still, Lenovo is the best computer company in China, maybe not here, and I am fully trust its quality on Thinkpad.
I should say sorry for this post , because it confuses a lot of ppl here, for I did not know IBM has different kind of keyboards.
One thing I am not satisfy with Lenovo policy is: Lenovo changes Return Policy and Dead pixel issue? ( thats why it makes feel I am purely dealing with chinese merchandise----Return is impossible.) if I am wrong, please correct me.