Thinkpads Forum

I just called one of my credit card companies for their return protection benefit. Mostly they can refund the restocking fee.

So for people who are not satisfied with the dead pixel and still eligible for 21-day return. You may choose to return it with 15% penalty and claim it from your credit card companies later on.

This would be my last resort since my brand new T60 has one very annoying stuck pixel and I am afraid they would not do anything about it even I am sending it back for depot repair.

I wonder why nowadays a lot of people are getting Thinkpads with stuck pixels. This should not happen. I guess because of the higher resolutions, the probability of ending with a stuck pixel is high. However it's repairable by yourself, just rubbing against the pixel and pressing it for about 20 secs

leo2002 wrote:I just called one of my credit card companies for their return protection benefit. Mostly they can refund the restocking fee.

So for people who are not satisfied with the dead pixel and still eligible for 21-day return. You may choose to return it with 15% penalty and claim it from your credit card companies later on.

This would be my last resort since my brand new T60 has one very annoying stuck pixel and I am afraid they would not do anything about it even I am sending it back for depot repair.

did u get flex view?

No, my T60 is 14.1 inch SXGA+

ronan_zj wrote:

leo2002 wrote:I just called one of my credit card companies for their return protection benefit. Mostly they can refund the restocking fee.

So for people who are not satisfied with the dead pixel and still eligible for 21-day return. You may choose to return it with 15% penalty and claim it from your credit card companies later on.

This would be my last resort since my brand new T60 has one very annoying stuck pixel and I am afraid they would not do anything about it even I am sending it back for depot repair.

did u get flex view?

Maybe quality control is lowered due to lowered price.

To be frank, the price of T60 is very competitive compared to other business models from hp and dell, even lower when on sale.

benottomex wrote:I wonder why nowadays a lot of people are getting Thinkpads with stuck pixels. This should not happen. I guess because of the higher resolutions, the probability of ending with a stuck pixel is high. However it's repairable by yourself, just rubbing against the pixel and pressing it for about 20 secs

Do i notice ,after Lenovo take Thinkpad, a lot if screens have problem??

Prices drop a lot also. You get what you pay usually.
But I do agree screen is 1st priority for users. I don't care other fancy stuffs personally.

ronan_zj wrote:Do i notice ,after Lenovo take Thinkpad, a lot if screens have problem??

leo2002 wrote:Prices drop a lot also. You get what you pay usually.
But I do agree screen is 1st priority for users. I don't care other fancy stuffs personally.

ronan_zj wrote:Do i notice ,after Lenovo take Thinkpad, a lot if screens have problem??

but price is still expensive than SONY, ACER, DELL, based on same setup.

ronan_zj wrote:but price is still expensive than SONY, ACER, DELL, based on same setup.

Based on the same class of laptops? Which Sony and Dell models are you comparing, and to which ThinkPads?

I submit that there is not a big price difference, if you compare apples to apples.

benottomex wrote:I wonder why nowadays a lot of people are getting Thinkpads with stuck pixels. This should not happen. I guess because of the higher resolutions, the probability of ending with a stuck pixel is high. However it's repairable by yourself, just rubbing against the pixel and pressing it for about 20 secs

Not all stuck pixels can be repaired. My old T40 had a red and partially blue pixel that were stuck, and no amount of rubbing or pressure would make the pixels go away.

http://weblog.infoworld.com/gripeline/a ... ngrad.html

Lenovo downgrades returns policy.

tomh009 wrote:Based on the same class of laptops? Which Sony and Dell models are you comparing, and to which ThinkPads?

I submit that there is not a big price difference, if you compare apples to apples.

It is true that Lenovo has made its prices more competitive.

I just took a look at a basic T60 versus a basic Dell Latitude D620. These are both thin/light 2-spindle machines aimed at business users.

The difference is less than 10% now. The Dell has a higher res screen, and the ThinkPad has a discrete GPU, but other than that they are pretty similar.

ThinkPad T60
ThinkPad T Series T60 Express - 1 Yr Depot Warranty (2613CTO)
Edit 2613CTO $1,048.00 1 $1,048.00
Integrated WiFi wireless LAN: Integrated Wi-Fi Wireless a/b/g 1
Bluetooth: Integrated Bluetooth PAN 1
Processor: Intel Core 2 Duo processor T5500 (1.66GHz, 2MB L2, 667MHz FSB) 1
Operating system: Genuine Windows XP Professional 1
Operating system language: Genuine Windows XP Professional US English 1
Display type: 14.1 XGA TFT 1
System graphics: ATI Mobility Radeon X1300 64MB w/o WWAN 1
Total memory: 512 MB PC2-5300 DDR2 SDRAM 667MHz SODIMM Memory (1 DIMM) 1
Keyboard: Keyboard US English � 1
Pointing device: UltraNav (TrackPoint and TouchPad) 1
Hard drive: 40GB Hard Disk Drive, 5400rpm 1
Optical device: CD-RW/DVD-ROM Combo 24X/24X/24X/8X Max, Ultrabay Slim 1
Wireless cards: ThinkPad 11a/b/g Wi-Fi wireless LAN Mini-PCIe 1
Battery: 6 cell Li-Ion Battery 1
Power cord: Country Pack North America 1
Modem cable (RJ-11): PSTN cable 1
Language pack: Language Pack US English 1
Accessories and options:
Warranty service upgrade; 3 year depot repair 41C9170 $149.00 1 $149.00
$1197 total


Latitude D620
Intel® Core™ 2 Duo T5500 (1.66GHz) 2M L2 Cache, 667Mhz Dual Core
Genuine Windows® XP Professional, SP2, with media
Express Upgrade to Windows Vista Business from XP Professional, ENG
14.1 inch Wide Screen WXGA LCD Panel
512MB, DDR2-533 SDRAM, 1 DIMM
40GB Hard Drive, 9.5MM, 5400RPM
24X CD-RW/DVD w/ Cyberlink PowerDVD™
Intel® Integrated Graphics Media Accelerator 950
Dell Wireless™ 1490 802.11a/g Dual-band Mini Card
Dell Wireless® 350 Bluetooth Module
Standard Touchpad
Accessories
6 Cell Primary Battery
65W A/C Adapter
No Floppy Drive
Software
Resource CD - Contains Diagnostics and Drivers
Service
3 Year Mail-In Economy Plan
$1096 total