Page 1 of 1

ThinkVantage fingerprint software

Posted: Mon Dec 11, 2006 6:51 pm
by mlevin
Everything was working fine with my fingerprint reader until I had to change my Windows password (due to corporate policy) and now when I scan my fingerprint, it enters the wrong Windows password for me.

I tried deleting and re-enrolling my fingerprint and rebooting but so far that hasn't worked.

Any ideas? How can I let it know I have a new Windows password?

Thanks

Posted: Mon Dec 11, 2006 11:32 pm
by Nenya
Yeah, the same thing happened to me. I still can't figure out how to update the fingerprint software with new password. I think it happens only when you set the logon method to be "password only" but you scanned your finger instead.

So, I worked around this "bug" by changing the logon policy in Client Security Solution from password only to fingerprint only. This way, no password is involved, so it works even though the fingerprint is actually associated with the wrong/old password.

Posted: Tue Jun 19, 2007 4:16 pm
by mlevin
Every time my password expires I just un-enroll and re-enroll myself. Annoying but it works.