Thinkpads Forum

Last week I installed Norton AV and updated. After 3 days I open my T-60. When desktop appear, immediately one blue screen came and written as a DOS letter... physical memory dump... bios cheap... many more and quickly restart. Then again I log on same thing happen. I went to PC Doc DOS by Think vantage button, tested and diagnosis everything, nothing error.
Reboot, then same thing appear and restart. Even I couldn't read all writing, it was very fast restart.

Please help me, any good solution.

sarada wrote:Last week I installed Norton AV and updated. After 3 days I open my T-60. When desktop appear, immediately one blue screen came and written as a DOS letter... physical memory dump... bios cheap... many more and quickly restart. Then again I log on same thing happen. I went to PC Doc DOS by Think vantage button, tested and diagnosis everything, nothing error.
Reboot, then same thing appear and restart. Even I couldn't read all writing, it was very fast restart.

Please help me, any good solution.

If you are crashing each time you boot up, then reboot holding the F8 key when the reboot starts to go into "safe mode." This takes longer to boot up than normal. Then do a right click on "my computer" on your desktop. Go to the "advanced" tab. Click on the lower tab, "startup and recovery." UNCHECK the box for "automatically reboot"

When you reboot and you crash, this way the "stop error," the key to what is causing your problem, will remain on the screen and you can write it down. You could do a google on the exact stop error putting it in as a search term and probably you will find what the problem is. Also, if you know the application which is causing it (which should be visible on the blue screen) then you can disable or uninstall it in safe mode. If you have just installed Norton, that would be the leading candidate.

I hate Norton. I would pay not to have any of their applications installed on my computers. If you need an antivirus program, do a google for "AVG Free." It is free, and will take less system resources than Norton AV. Also, it won't crash your computer.

Ken Fox

Thank you for your suggestion. I will try tonight. Let’s see how it works.

Any other idea pls