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What is "on-site" warranty?
Posted: Tue Feb 20, 2007 10:00 am
by Muse
My new 1953-CTO T60 has standard warranty. I didn't pay extra for any warranty issues. As I understand it I can upgrade within the first year of ownership. I bought end of November. What exactly is "on-site" warranty? What options are available to me as a new owner? If that differs from what's available to someone in the process of ordering, what are the differences? TIA.
Posted: Tue Feb 20, 2007 10:50 am
by Zeus
On-site is available at purchase time. It means that they'll send a tech to your office to fix any problems.
Posted: Tue Feb 20, 2007 11:33 am
by Loaded
Is it impossible to upgrade warranty after two weeks of purchase date?
My computer works fine but it would be nice to have on-site warranty if any problems appears.
Posted: Tue Feb 20, 2007 2:14 pm
by carbon_unit
Unless they have changed recently you can upgrade/extend your warranty at any time while the existing warranty is valid.
Like Zeus said, On-site means they come to your location to fix your computer instead of sending it in to the repair depot.