Thinkpads Forum

Just curious if 'Moduslink' has begun shipping these yet; my status has read "POP/COA validated" for weeks now...just wish they'd ship the [censored] thing...

I did see a disclaimer on one of the upgrade order pages that said 4-6 weeks. Bummer

I wonder if that's 4-6 weeks for the whole process, or 4-6 weeks for just shipping, after the COA/POP validation......(probably the latter... )

I tried to order, but it says my code cannot be validated.

SpaRood wrote:I tried to order, but it says my code cannot be validated.

I had the same problem here... After a couple of emails they asked me to phone 800-817-5602.

mi order status also saying that my COA is validated, but seems that nobody still not answering the first post!

Probably because no one knows.
Moduslink is not getting themselves a good reputation out of this deal.

carbon_unit wrote:Probably because no one knows.
Moduslink is not getting themselves a good reputation out of this deal.

Not to mention that you could send the same email request 5 times, and then over the next few days get 5 completely different responses.

And, if you call them, you will get a sixth.

I lost my receipt! Oh well, looks like I will be sticking to XP Pro for now.

ducky2802 wrote:I lost my receipt! Oh well, looks like I will be sticking to XP Pro for now.

get a copy from your vendor..
or use the credit card billing detail..

just thought I'd share that I called Moduslink and, as expected, the 4-6 weeks applies to the estimated time for shipping ONCE your COA/POP has been validated;

this whole process seems asinine; couldn't they just supply a unique key upon validation and allow you to download the image and burn yourself?

Are we supposed to wait until get the CD before we fillout the online rebate?

decided to "bump" this thread, b/c I spoke with ModusLink again after I noticed a strange/cryptic status change for my order on their site--"Order sent to back office"--and the guy with whom I spoke said that Lenovo hasn't even begun shipping the DVDs yet (???); he also said that the DVDs were specific to the PC manufacturer, which I did not realize (just figured it was the same disc, sent to everyone regardless of brand, then it was on the user to download specific drivers, etc.).....so if no one has really received their express upgrade, I guess that's why......

I have been trying since the second week of February to get my T60p's information in the system for the upgrade, but it says my COA is not valid. I have e-mailed them a few times, and the last response seemed like they took care of it. However, the e-mail they sent did not contain an order number, so the process continues. I just sent them another e-mail with all of my information, but I don't have confidence they will get it right this time either.

The entire process is a mess!

Just received mine yesterday (Vista Home Premium 32-Bit DVD). Submitted my order online on 2/5, but the official order date shown on the packing slip is 3/10. It was shipped out on 3/14.

Eric Giles wrote:...snip...
but it says my COA is not valid. I have e-mailed them a few times, and the last response seemed like they took care of it....snip...

did you enter the correct number..?
the correct one is NOT the product key..

How do I start this process?
Is there a website to order the upgrade?

I got it last week; I installed the 64 bit Business edition w/ the COA they sent me.