Warranty on T60 Series

T60/T61 series specific matters only
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Onzo
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Joined: Sat Mar 17, 2007 6:09 pm
Location: Trussville, AL

Warranty on T60 Series

#1 Post by Onzo » Mon Mar 19, 2007 9:41 pm

I canceled my order for a T60P (8744C9U) from Lenovo today and reordered the same configuration from PCConnection. Lenovo's warranty was for one year and PCConnection offered the same warranty (parts and labor) for a three year period. The Lenovo sales rep told me the warranties were different for off-the-shelf machines vs. custom builds. The PCConnection rep said theirs was a strandard Lenovo warranty. Does anyone know why they are different?

Thanks,
ThinkPad T540P
Intel i7 4700MQ
15.6 FHD (1920 x 1080)
NVDIA Ge Force GT 730
500 GB 7200rpm

ThinkPad T60P (8744C9U)
T7200 (2.0GHz)
15.4 WSXGA+ TFT
4GB SDRAM
250GB WD Black Hard Drive, 7200rpm
ATI® MOBILITY™ FireGL™ V5250 256MB

ThinkPad A20M
PIII (700Mhz)
512MB RAM
12GB Hard Drive

ryengineer
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#2 Post by ryengineer » Mon Mar 19, 2007 10:01 pm

Lenovo's warranty comes in following numbers:

1 Year Limited Warranty
3Yr Standard Depot Warranty
3 Yr On Site Warranty
4 Yr Standard Depot Warranty
4 Yr On Site Warranty

and they cost extra other than standard one.
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.

Alltweed
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#3 Post by Alltweed » Tue Mar 20, 2007 12:42 am

Lenovo provides 3 years depot for pre configured TP's from what I can see.

The machines the resellers have appear to be pre-ordered and preconfigured, thus 3 year depot.

As to why the difference between pre and custom - it could be to push people to pre-configuered or it just cost them more to custom configure. Adding 3 years to that lowers margins.

By the machine you want and go from there. If your not choosey, you should be able to get 3 year depot at lenovo direct or reseller with pre's... Just pick the best pre config that meets your needs.

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