T60 docking station issues
Posted: Mon Jun 11, 2007 4:51 pm
We are having problems with docking and undocking for some of our users.
We have two types of mini docks here. Type 2505 and Type 2504.
The 2504 has LED's that indicate when you can dock or undock the laptop, and are working like a champ when Fn+F9 is pressed before undocking.
The 2505 has no LED's to indicate when to dock/undock and Fn+F9 detects no dock to undock from. When users undock from the 2505 docks they have massive lockup/performance issues.
So far the only work around for this is to suspend the laptop before undocking, and even this on occasion has failed to stop the lockup/performance issues.
We are aware of the ESD issue and have deployed kits to all docks so this is not the cause.
Any ideas or information on this issue would be appreciated. I am hoping IBM is willing to buy back all of the2505 and exchange them for 2504 docks for our users.
We have two types of mini docks here. Type 2505 and Type 2504.
The 2504 has LED's that indicate when you can dock or undock the laptop, and are working like a champ when Fn+F9 is pressed before undocking.
The 2505 has no LED's to indicate when to dock/undock and Fn+F9 detects no dock to undock from. When users undock from the 2505 docks they have massive lockup/performance issues.
So far the only work around for this is to suspend the laptop before undocking, and even this on occasion has failed to stop the lockup/performance issues.
We are aware of the ESD issue and have deployed kits to all docks so this is not the cause.
Any ideas or information on this issue would be appreciated. I am hoping IBM is willing to buy back all of the2505 and exchange them for 2504 docks for our users.