Thinkpads Forum

Hi,

I installed XP SP2 on my T61 that orginally came with Vista. However, the audio is not working even though I installed the KB888111 patch first, and the audio driver (SoundMax). An audio icon is displayed in the toolbars, and I am able to adjust the volume up and down but there is just no sound. Any thoughts?

Thanks!

Install Thinkvantage system update, it should take care of every available drivers for your system.

I did install the Thinkvantage system update, downloaded all the updates but there is still no audio.

Not sure, did you install the Intel Chipset drivers? What about the ACPI Power Management driver? Look in Device Manager for any errors.

EDIT: Oops, I almost forgot the most obvious. Did you press the volume up button on the keyboard several times to be sure you are at maximum volume?

Both Intel Chipset drivers and the ACPI Power Management driver were installed, and I did press the volume button up and down several times, no sound.

There is a questions mark for "Microsoft WINMM WDM Audio Compatibility Driver".

Thanks

Try right-clicking on the device with the question mark, and uninstall it. Reboot, then see if your sound works.

I did uninstall the "Microsoft WINMM WDM Audio Compatibility Driver" and reboot, but the problem is still there, everything looks fine in the device manager, volume icon is there, no sound at all

Try Windows Update and see if it finds what's missing.

You can also try and reinstall the audio driver from Lenovo's page. BTW, when you installed the driver from Lenovo's site, if you manually downloaded the driver, you have to extract it's contents to your hard drive first by running or double-clicking on the download. Next you have to go to the directory where the files were extracted to in C:\Drivers\ and run Setup.exe to actually install the driver.

Audio Features for Windows XP, 2000 - ThinkPad R61, T61, X61, X61s, X61 Tablet

Common Microsoft Windows XP update modules (US only)

One other thing, I see that you need DirectX 9.0C or later before installing either of the above. Go to Start > Run and type in dxdiag and click OK. What version shows up?

I did extract and install all the drivers, otherwise the volume icon wouldn't show up. Also I installed all the windows update.

Well, if you can't get it working, then the only thing I can suggest at this point is to start over from the beginning. Do a fresh install of Windows, reboot, install the Intel Chipset drivers, reboot, install the ACPI Power Management driver, reboot, make sure DirectX is version 9.0C or later then install the 888111 QFE - Universal Audio Architecture (UAA) High Definition Audio class driver, reboot, then install the Audio driver, reboot. In other words, reboot between each install.

You will also need the Hotkey Features driver and I believe the Video driver to see the onscreen display of your volume level.

FIRST:

Did the audio work in Vista?






Second:

Are you sure?

Last:

Does it work if you plug in headphones / speakers?

I had similar problems with the T60, but I installed 888111US.exe which is not a Microsoft patch, but a driver, then I installed the audio driver. The driver is in the C:\IBMTOOLS directory in the preload. It is not available from IBM's site or from Microsoft. It sounds like KB888111 is just a poor Microsoft version of the real thing.

Since I posted the link to the Windows Update Modules above, I discovered a better download link for the Universal Audio Architecture (UAA) High Definition Audio class driver (Q888111) for Windows XP with Service Pack 2. The link below includes non-US ThinkPads as well.

Universal Audio Architecture (UAA) High Definition Audio class driver (Q888111) for Windows XP with Service Pack 2

Same problem with an R61 ...
installed the patch from lenovo, and still the driver doesn't "want" to install...

any ideas?

Slipstream SP3 into XP installation directory? I've never had a problem installing XP with SP3 slipstreamed.
Or install XP SP2 and immediately install SP3. Then proceed to do the normal drivers installations.

BTW, if XP is 'too old', why are you installing it with SP2?

Fixed my issue with the R61 - installed the Micros..t HD audio patch from hp.com (intended for Hp dv9000, which has the same chipset) and then the driver from ibm.com and worked from the first try
and a note - after patch install did a reboot, then installed the ibm driver, reboot and after that test the sound (procedure i've read on a romanian forum - same place where i'va found out that the hp patch works on lenovo too)