Page 1 of 1

Would Lenovo downgrade my order without telling me?

Posted: Mon Aug 13, 2007 8:57 am
by mattkrass
My T61 finally shipped the other day, and it's slated for delivery today, and I just had a thought. Given all the trouble with WUSB and machines shipping without it, I'm wondering something. Lenovo stopped offering the WXGA+ screens on their site just before my laptop shipped, do I have to worry that my system (7662-CTO) got stuck with a WXGA (1280x800) screen? Would they do that? Or am I just being paranoid? The screen is no longer listed on the invoice saying that it shipped, otherwise I'd just check there. WXGA is too low resolution for me, if that's what they sent me, I'm afraid I'll have to send it back, and that will be the end of the ThinkPad saga for me, I need a computer for school.

Posted: Mon Aug 13, 2007 2:49 pm
by ryengineer
No, lenovo won't, you're being paranoid.

Lets say if they had, they would've notified you beforehand however if they didn't (very rare) you can claim for some compensation. But as I said chances are very slim of them changing your order without letting you know...

Posted: Tue Aug 14, 2007 7:45 pm
by jjesusfreak01
In a worst case scenario, they send you the wrong thing, and they send you a replacement.

Posted: Wed Aug 15, 2007 12:57 am
by mattkrass
Thanks for your reassurances, I was able to confirm with Order Status that it was the correct screen, and I was also able to confirm it when my laptop arrived early this morning :)

1440x900 as advertised, and I am happy with it.