Page 1 of 1
Pixelerror....
Posted: Mon Aug 20, 2007 11:39 pm
by pheos
Well Murphies law.... I have a bad pixel on my screen!
! Its shining bright green all the time! Super anoying with a dark background!!
Can I get that fixed under warranty or should I send the whole thing back??
THIS REALLY SUX!!!
Posted: Tue Aug 21, 2007 12:05 am
by gator
According to lenovo's return policy, there needs to be atleast 11 defective pixels to qualify for a return.
You don't specify if it is a dead pixel or a stuck pixel. Dead pixel nothing can be done, but you can try programs like Dead Pixel Buddy (google for it) to make the stuck pixels go away. But sometimes, even this might not work. Search the forum for this issue and you'll find a number of posts discussing this.
Posted: Tue Aug 21, 2007 9:19 am
by pheos
What would you guys do? Am I just picki or whould you guy send it back as well? Trying to figure out what to do since I don't really want to pay the restoking fee and don't know how long I would have to wait for a new one!
Posted: Tue Aug 21, 2007 9:21 am
by Puppy
That's the TN technology. It wouldn't happen on IPS panel. You might try some of apps to restore stuck pixels, like JScreenFix for example.
Posted: Tue Aug 21, 2007 11:11 am
by Wiz
pheos wrote:What would you guys do? Am I just picki or whould you guy send it back as well? Trying to figure out what to do since I don't really want to pay the restoking fee and don't know how long I would have to wait for a new one!
Like gator said I don't think that is enough to get a replacement, but if i could get a new i would for sure send it back.
In Norway where i live everything bought on the internet can be returned within 14 days without any reason if you don't want it. That is a law over here so i buy all the LCD products on the internet and check them carefully for the first 14 days. I never had any pixel errors though.