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Fingerprint scanner disconnects after sleep.

Posted: Fri Aug 31, 2007 3:20 am
by t60newb
Hi,

If I put my t60 into sleep, when it wakes it says that the fingerprint scanner is disconnected. I have the CSS disabled but the fingerprint software installed and it works when I power on.

Any clues to what i can do to fix it?

Paul.

Posted: Fri Aug 31, 2007 4:49 am
by ryengineer
Sir, I am not sure if it's going to fix it or not but try this:

Start > Right Click on My Computer then Properties > Device Manager > Biometric- explore it > Right Click on TouchChip Fingerprint Coprocessor then properties > Power Management > Uncheck "Allow the computer to turn off this device to save power > Click OK.

Posted: Fri Aug 31, 2007 12:58 pm
by t60newb
Hi,

Many thanks for the suggestion, I have just followed your guide and will let you know how it goes.

Thanks again, Paul.

EDIT: That seems to have done it. Thanks you.