What's wrong with Lenovo?

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#31 Post by **erik** » Mon Sep 10, 2007 12:36 pm

so for a $40 difference you're putting yourself out of a thinkpad for another 2+ weeks of wait time? i realize that this is lenovo's mistake but why on earth would you do this to yourself? why not just keep the thinkpad and tell your CC company to dispute the extra $40, all while enjoying and using the thinkpad in the meantime?

i understand the principle of the situation but i would have given up long before i spent more than 60 minutes on the phone. $40 is a tank of gas, dinner for two, or two hours pay in a $40k/year job. principle or not, $40 seems so insignificant.

i'm sorry for your experience. hopefully your next thinkpad purchase is better.

mattbiernat · #32 Post by **mattbiernat** » Mon Sep 10, 2007 1:10 pm

hay04002 wrote: That might be my last thinkpad from Lenovo. That's all.

now i see this phrase so often in here. this makes me wonder whether lenovo is actually going to make profit with by being so cheap and rude towards their customers. i think it is an excellent short term strategy that is going to bite their A$$ in the long run.

hay04002 · #33 Post by **hay04002** » Mon Sep 10, 2007 4:30 pm

why not just keep the thinkpad and tell your CC company to dispute the extra $40, all while enjoying and using the thinkpad in the meantime?

That might be a very good suggestion. But filing the dispute is just another pain on the a$$. I don't even know the exact amount for the difference.

I asked for the partial refund from Lenovo, which seems to be the best solution for both of us. Unfortunately, they wouldn't make it work. The current result is the best I can get.

#34 Post by **erik** » Mon Sep 10, 2007 5:35 pm

hay04002 wrote:That might be a very good suggestion. But filing the dispute is just another pain on the a$$. I don't even know the exact amount for the difference.

you don't know the amount of difference? at most it's $40. imho, that's not worth fighting given the fact that you'd be without this thinkpad for an unknown amount of time.

at this point i'd suggest cutting your losses and finding a way to be happy with what you have. $40 is not worth fighting over unless you are in a huge financial crunch -- and if that's the case then you shouldn't have purchased a notebook (lenovo or otherwise) in the first place.

keep it and be happy.

BradS · #35 Post by **BradS** » Mon Sep 10, 2007 5:54 pm

erik wrote:
hay04002 wrote:

I agree. Don't go through the hastle of sending the notebook back so that you can recoup 40 dollars of a windows upgrade.

edit: that you didn't even plan to use anyway?

What's wrong with Lenovo?

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