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But do you need to extend the warranty while you are still covered by the original policy or will they let you purchase a warranty even after the original one expires?
ThinkPlus™ and Lenovo CareSM Maintenance and Protection ServicesLenovo wrote:ThinkPad and Lenovo 3000 Protection accidental damage coverage must be purchased within 30 days of your new ThinkPad or Lenovo 3000 notebook product order, and your service term begins concurrently with the product warranty.
your best bet is to call 866-968-4465 and ask a warranty specialist.vk60402 wrote:For example - T43 - warranty expired on 3/2007, can I purchase a warranty on 11/2007 through 11/2008?
One can, it's called Post Warranty service and merely depends on the Machine "Model" and "Type". Please follow this thread. In addition IBM will service a machine as long as lenovo lists the warranty upgrade for any Machine Type as an available option to buy on it's webpage.vk60402 wrote:snip......For example - T43 - warranty expired on 3/2007, can I purchase a warranty on 11/2007 through 11/2008?.....snip
That's a question of ethics, I leave that to you to decide.vk60402 wrote:snip....Also, will this warranty cover existing condition? For example, if my backlight for the screen or video card is shot on 4/2007, can I buy a warranty in 11/2007 and have Lenovo repair the laptop?.....snip
Lenovo provides an International warranty service (IWS) webpage for customers to check the IWS eligibility status of their machine by inputing the 4 digits machine type. One should check the IWS eligibility prior to buying a thinkpad from overseas.kamaleon wrote:Do any of you guys know if a warranty bought in the US also works in Europe? I'm trying to get a friend to buy me a thinkpad in Chicago, then bring it to Europe (I live in France and Portugal) but i'm wondering if i should buy a 3 year warranty along with the thinkpad...
IWS Upgradekamaleon wrote:snip.......Got any clue how i could buy a warranty available for Europe?
I purchased the above T42 several months before the Lenovo buyout, so I was covered by IBM. See following webpage: ServicePac for post-warranty maintenance agreementGomJabbar wrote:When I tried to get a warranty extension on a just out of warranty T42, I was told by a Lenovo rep on the phone that I could not purchase it since the warranty lapsed.
I guess that was why I couldn't get a warranty extension. At the time I called, I did ask if any type of warranty was available - and I was told No. [I am not certain if I called IBM or Lenovo at the time, but I believe I called the right number. At any rate, I should have been transferred to the appropriate department if I did call the wrong one.]IBM wrote:Please note: These post-warranty service upgrades apply only if machines are normally used for business, professional, or trade, rather than personal, family, or household purposes.
D, I hope the Machine Type for your T42 is listed.GomJabbar wrote:I purchased the above T42 several months before the Lenovo buyout, so I was covered by IBM. See following webpage: ServicePac for post-warranty maintenance agreement
I see, this document is recenly updated, but believe me the above policy has never applied to 2 of my friends who had their warranty (post) renewed lately. If it's a strict requirement then all you would be asked to do is to produce a letter stating the machine is used merely for business purposes.GomJabbar wrote:IBM wrote:Please note: These post-warranty service upgrades apply only if machines are normally used for business, professional, or trade, rather than personal, family, or household purposes.
The T42 in question is a 2378-5UU. The warranty expired months ago. I see the 2378 T42's are listed.ryengineer wrote:D, I hope the Machine Type for your T42 is listed.
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If it's a strict requirement then all you would be asked to do is to produce a letter stating the machine is used merely for business purposes.
Outch guessing from that thread, looks like there's not much hope then... do you know anything about buying the laptop in the US *then* buying a 3 year warranty in France? Would that be possible?ryengineer wrote:IWS Upgradekamaleon wrote:snip.......Got any clue how i could buy a warranty available for Europe?
Yes, it is possible if and only if the model is IWS eligible.kamaleon wrote:snip.......do you know anything about buying the laptop in the US *then* buying a 3 year warranty in France? Would that be possible?