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warranty question

Posted: Mon Nov 05, 2007 8:46 am
by ahidalgo
I have had my T61p for a couple of weeks and for the most part love it. I have a warranty question.

My 15.4 WUXGA TFT screen has two two pixels out which show up as white and one dark spot under the glass. I have a 3 year on-site warranty, Does this warrant a screen replacement or do I need to reach a certain bad pixel level, etc?

Thanks!

Posted: Mon Nov 05, 2007 8:50 am
by Harryc
You need to reach a certain bad or stuck pixel level prior to qualifying for replacement. There are many threads here on this subject, most with a link to the Lenovo policy Try a forum search.