I double-triple checked our product code sticker at the bottom of the laptop and its IDENTICAL, so is the NVIDIA control panel S/W itself (both show same version under help->about) ...and yet his shows some extra options (eg. he gets more options under refresh rates while I get just the one).
There must be a simple explanation for this but I just can't get it and its bugging me no end. Can some one please help me before I raise a stink at our IT help desk





