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Warranty help
Posted: Sat Mar 22, 2008 8:49 pm
by Perdu
I opted for 3 years of on site warranty, but I've been thinking, as I live in a major US city (Houston), could I not just walk into a certified Lenovo/IBM service center. Am I wasting my money on on site?
Thanks for your opinions.
Posted: Sat Mar 22, 2008 9:28 pm
by Brad
It depends how much your time is worth. They will come to you at home at work or on the road. I have used the onsite service in New York, Florida, and California.
It is worth it to me.
Brad
Posted: Sat Mar 22, 2008 10:17 pm
by ryengineer
On-site warranty is also good when you would want your machine to be fixed same day within mere few minutes/hours.
I've seen a technician finishing a system board replacement in just under 30 mins!