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T61 and nVIDIA Quadro NVS 140M - losing driver - help!

Posted: Thu May 08, 2008 9:20 pm
by mattfromomaha
Help! I just received a new laptop for our manager - a T61 14.1 XGA+ with the nVIDIA Quadro NVS 140M. Every couple times I reboot it "loses" the driver for the video card.

When you go to display properties it shows above the resolution, "Multiple Monitors on" and leaves off the name of the card. All of the typical nVIDIA menus and tray icon are missing, and the biggest problem is that when you try and scroll in a document it paints the screen like if you were doing PCAnywhere on a 14.4 modem. Funny, device manager still shows the card listed properly.

If I update the driver through device manager it's fine until a couple reboots later and then it does it again. I'm using the driver from the current T61 driver matrices.

Anyone have any advice? I have a grumpy manager and the other IT guy going on about "HP laptops always work good..." Ugh. Thanks!!!

Posted: Sun May 11, 2008 8:48 pm
by mattfromomaha
Anyone?!?!

Posted: Sun May 11, 2008 9:21 pm
by sktn77a
Have you tried manually "removing" the display adapter from Device Danager and then deleting the drivers? You should then be able to re-install them and see if it "takes". The slow screen "painting" is typical of a missing driver.

Posted: Tue May 13, 2008 6:15 pm
by mattfromomaha
Ok, I tried removing the device from Device Manager and rebooting, then manually installing the proper driver. It restarted after that and worked perfectly fine until I rebooted again a little later - I'm now right back where I was.

So, it seems like the driver isn't "holding" after a reboot.

Is there a way to somehow manually scrub out all traces of the driver that I'm not doing and then reinstall it? Any other ideas? Lenovo says to restore to factory settings but I have enough time setting this up that I hate to do that...