Thinkpads Forum

Hi,
I did a backup by R & R, it made two DVDs. One called "startup disc" and the second called "product recovery". Everything went great, and the R & R said that I cannot do another copy - I know, thats right.
I have formated the HDD, and I tried to do the recovery. I started with "startup disc", the interface has loaded, I chose something like back to factory state, good. The computer restarted, and ask me to put "product recovery" disc. I did, but it said that "this is not the correct disc".

So now, I am hopeless. I have formated the HDD on a low-level, and need to recover the factory state. I browse the "product recovery" DVD, it contains folder called "Recovery" full of AOD, CRI, IMZ and FDD files. It is not scratched or something, and I did everything via Lenovo ThinkVantage software. The system is XP, if it is important, T60.

Can anybody help, please?

I had the same experience with my R52, also using XP. After it said "This is not the correct disk" (and I panicked), it also said "Please remove the disk and press OK." I did that and then it asked for the recovery contents disk (or something like that). I inserted the second disk and everything went fine after that. I'm sure I have an earlier version of R&R from what you have but, hopefully, the same instructions apply. Good luck!

Thank you for your help, sadly it seems that this way doesn't work in my case:(

BTW, before the instlaller wants "product recovery disc", it also wanted "supplemental disc", if I have. I haven't, never heard about this.

If I put the disc off then, it says again "insert product recovery disc 1", sadly not anything about "content disc".

I'm sorry I couldn't be of help. The supplemental disk would only be provided by Lenovo in a set of recovery disks you bought from them. If you burned your own disks, you don't have one. Don't worry about it.

I have two suggestions to try to solve your ThinkPad's issue: first, have a look here at the recovery disk use FAQ. Forum mod ryengineer has done a great and systematic job of describing the process of using recovery disks. He has included screen shots as well. If you follow step by step, you may find where the problem is and you can report back here. The other thing to try is use the search function above. I know other members have had trouble with R&R and maybe their pain is your gain. Best of luck!

Brian

I checked really a lot, it seems that I have not very often issue.

I also did a photo-installation-report, what I see during the installation.

Did you try putting the first disk back in at this point, rather than the second disk?

sktn77a wrote:Did you try putting the first disk back in at this point, rather than the second disk?

yes, sadly no help