T61P and Warranty for a cracked screen
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iamdmc
- Senior Member

- Posts: 570
- Joined: Fri Sep 21, 2007 11:37 pm
- Location: Downtown Toronto, Canada
T61P and Warranty for a cracked screen
My friend has a T61P which which she had a little accident. She slipped on some ice or a slippery surface and though she broke her fall with her left hand, her right hand (or rather the left corner of the Thinkpad) also took a bit of the impact. The Thinkpad was in a neoprene zippered sleeve at the time.
Now there is a hairline crack from the top left corner diagonally through to the bottom-middle portion of the screen. There is some slight bleed, but nothing major. There are no other problems with the laptop.
The machine does have a 3 year warranty attached to it, but not accidental warranty. My question is this: If my friend purchased the accidental warranty from Lenovo for ~$150 as an upgrade to her existing warranty, could she claim this accident and get the laptop fixed by Lenovo for free (ie screen replacement)? Or is she completely out of luck and will I have to find her a new WUXGA screen (at least $250 + shipping)?
Thanks in advance.
Now there is a hairline crack from the top left corner diagonally through to the bottom-middle portion of the screen. There is some slight bleed, but nothing major. There are no other problems with the laptop.
The machine does have a 3 year warranty attached to it, but not accidental warranty. My question is this: If my friend purchased the accidental warranty from Lenovo for ~$150 as an upgrade to her existing warranty, could she claim this accident and get the laptop fixed by Lenovo for free (ie screen replacement)? Or is she completely out of luck and will I have to find her a new WUXGA screen (at least $250 + shipping)?
Thanks in advance.
Lenovo ThinkPad X220
i5-2410M | 8GB RAM | 240GB Crucial M500 | IPS 720P | BT 3.0 | Intel 1000 | Windows 8.1
yes, the 9mm SSD fits in the X220
Past ThinkPads: X300, T400, X61s, T41, X31, A21m, T23 (x2)
i5-2410M | 8GB RAM | 240GB Crucial M500 | IPS 720P | BT 3.0 | Intel 1000 | Windows 8.1
yes, the 9mm SSD fits in the X220
Past ThinkPads: X300, T400, X61s, T41, X31, A21m, T23 (x2)
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ajkula66
- SuperUserGeorge

- Posts: 15740
- Joined: Sun Feb 25, 2007 11:28 am
- Location: Brodheadsville, Pennsylvania
I'm not sure that you can add accidental damage protection mid-way through three year warranty...I'm fairly certain it's got to be done within the first year.
Costs you nothing to call Lenovo and give it a shot...worst case scenario she's out the money for a new LCD...
Now, the ethical implications of the whole thing are a whole another ballgame...
Good luck.
Costs you nothing to call Lenovo and give it a shot...worst case scenario she's out the money for a new LCD...
Now, the ethical implications of the whole thing are a whole another ballgame...
Good luck.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)
Cheers,
George (your grouchy retired FlexView farmer)
AARP club members:A31p, T43pSF
Abused daily: T61p
PMs requesting personal tech support will be ignored.
Cheers,
George (your grouchy retired FlexView farmer)
AARP club members:A31p, T43pSF
Abused daily: T61p
PMs requesting personal tech support will be ignored.
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iamdmc
- Senior Member

- Posts: 570
- Joined: Fri Sep 21, 2007 11:37 pm
- Location: Downtown Toronto, Canada
I should have mentioned that the laptop is less than 6 months old so I believe you can still purchase the extra warranty (That's what I did with my X61s - on the day my warranty expired no less)
Lenovo ThinkPad X220
i5-2410M | 8GB RAM | 240GB Crucial M500 | IPS 720P | BT 3.0 | Intel 1000 | Windows 8.1
yes, the 9mm SSD fits in the X220
Past ThinkPads: X300, T400, X61s, T41, X31, A21m, T23 (x2)
i5-2410M | 8GB RAM | 240GB Crucial M500 | IPS 720P | BT 3.0 | Intel 1000 | Windows 8.1
yes, the 9mm SSD fits in the X220
Past ThinkPads: X300, T400, X61s, T41, X31, A21m, T23 (x2)
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