TrackPoint Scrolling Tips won't go away

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sb37 · #1 Post by **sb37** » Tue Jan 27, 2009 12:32 pm

Hi --

About every 30 minutes when I'm using the TrackPoint the "TrackPoint Scrolling Tips" Window shows up. I can close it, but even if I check "Don't show this reminder again" it reappears about 30 minutes later and I have to close it again. Does anybody know how to permanently disable this window?

Thanks!

Marin85 · #2 Post by **Marin85** » Tue Jan 27, 2009 12:59 pm

Control Panel -> Mouse Properties -> UltraNav -> Trackpoint Settings -> Disable Trackpoint scrolling tips. I don´t have the ultranav utility installed, so that´s the windows path for me. It may vary depending on OS and Lenovo software version.

Hope this helps

Marin

sb37 · #3 Post by **sb37** » Tue Jan 27, 2009 1:11 pm

That's not turning it off. Can I delete the .exe file somewhere perhaps?

Marin85 · #4 Post by **Marin85** » Tue Jan 27, 2009 1:52 pm

Disable that setting and reboot

Deleting .exe files is not a good idea at all...

yak · #5 Post by **yak** » Wed Jan 28, 2009 7:40 am

According to Windows Task Manager, the file is called SynTPLpr.exe, located in %PROGGRAMFILES%\Synaptics folder. It's a "TouchPad Driver Helper Application" and is running all the time, even if you disable the tips. This would hint that the tips aren't its only purpose so deleting it could create new issues.

Anyway, I wouldn't delete any files not knowing what exactly they do and since I haven't seen anyone yet reporting such an issue, there must be something else you can do to make it work properly. I would certainly try to uninstall the UltraNav drivers, reboot and reinstall them back (followed by another reboot).

sb37 · #6 Post by **sb37** » Thu Jan 29, 2009 2:33 pm

Still no luck? Nobody else is having this problem? Even after reinstalling windows it reappeared.

Marin85 · #7 Post by **Marin85** » Thu Jan 29, 2009 4:47 pm

Which version of ultranav/synaptics do you have? The way I described earlier in this thread should work without problems...

sb37 · #8 Post by **sb37** » Thu Jan 29, 2009 5:26 pm

My Thinkpad UltraNav utility is version 1.03. After unchecking that box, it rechecks itself when the thing pops up again (about every 30 minutes).

Marin85 · #9 Post by **Marin85** » Thu Jan 29, 2009 5:54 pm

sb37 wrote:My Thinkpad UltraNav utility is version 1.03. After unchecking that box, it rechecks itself when the thing pops up again (about every 30 minutes).

Do you use UltraNav utility. If so, perhaps it has also such an option, so you may have to uncheck it in both places...

sb37 · #10 Post by **sb37** » Thu Jan 29, 2009 7:52 pm

Ultranav utility is the control panel applet -- same thing. I'm thinking i'll just uninstall it though.

Marin85 · #11 Post by **Marin85** » Sat Jan 31, 2009 2:21 am

Did I mention to reboot after unchecking the boxes...

EDIT: ups, sorry, I did

corbomite · #12 Post by **corbomite** » Fri Jan 22, 2010 10:09 am

Old thread, but I'm having the exact same problem and can't seem to fix it. Does anybody have any other thoughts on this issue?

Elhabash · #13 Post by **Elhabash** » Fri Feb 05, 2010 4:51 pm

Well I am still annoyed by it. For many years now.

Could not figure out how to get rid of it for the life of me.

TrackPoint Scrolling Tips won't go away

TrackPoint Scrolling Tips won't go away

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