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TrackPoint Scrolling Tips won't go away

Posted: Tue Jan 27, 2009 12:32 pm
by sb37
Hi --

About every 30 minutes when I'm using the TrackPoint the "TrackPoint Scrolling Tips" Window shows up. I can close it, but even if I check "Don't show this reminder again" it reappears about 30 minutes later and I have to close it again. Does anybody know how to permanently disable this window?

Thanks!

Re: TrackPoint Scrolling Tips won't go away

Posted: Tue Jan 27, 2009 12:59 pm
by Marin85
Control Panel -> Mouse Properties -> UltraNav -> Trackpoint Settings -> Disable Trackpoint scrolling tips. I don´t have the ultranav utility installed, so that´s the windows path for me. It may vary depending on OS and Lenovo software version.

Hope this helps

Marin

Re: TrackPoint Scrolling Tips won't go away

Posted: Tue Jan 27, 2009 1:11 pm
by sb37
That's not turning it off. Can I delete the .exe file somewhere perhaps?

Re: TrackPoint Scrolling Tips won't go away

Posted: Tue Jan 27, 2009 1:52 pm
by Marin85
Disable that setting and reboot :) Deleting .exe files is not a good idea at all...

Re: TrackPoint Scrolling Tips won't go away

Posted: Wed Jan 28, 2009 7:40 am
by yak
According to Windows Task Manager, the file is called SynTPLpr.exe, located in %PROGGRAMFILES%\Synaptics folder. It's a "TouchPad Driver Helper Application" and is running all the time, even if you disable the tips. This would hint that the tips aren't its only purpose so deleting it could create new issues.

Anyway, I wouldn't delete any files not knowing what exactly they do and since I haven't seen anyone yet reporting such an issue, there must be something else you can do to make it work properly. I would certainly try to uninstall the UltraNav drivers, reboot and reinstall them back (followed by another reboot).

Re: TrackPoint Scrolling Tips won't go away

Posted: Thu Jan 29, 2009 2:33 pm
by sb37
Still no luck? Nobody else is having this problem? Even after reinstalling windows it reappeared.

Re: TrackPoint Scrolling Tips won't go away

Posted: Thu Jan 29, 2009 4:47 pm
by Marin85
Which version of ultranav/synaptics do you have? The way I described earlier in this thread should work without problems... :?

Re: TrackPoint Scrolling Tips won't go away

Posted: Thu Jan 29, 2009 5:26 pm
by sb37
My Thinkpad UltraNav utility is version 1.03. After unchecking that box, it rechecks itself when the thing pops up again (about every 30 minutes).

Re: TrackPoint Scrolling Tips won't go away

Posted: Thu Jan 29, 2009 5:54 pm
by Marin85
sb37 wrote:My Thinkpad UltraNav utility is version 1.03. After unchecking that box, it rechecks itself when the thing pops up again (about every 30 minutes).
Do you use UltraNav utility. If so, perhaps it has also such an option, so you may have to uncheck it in both places...

Re: TrackPoint Scrolling Tips won't go away

Posted: Thu Jan 29, 2009 7:52 pm
by sb37
Ultranav utility is the control panel applet -- same thing. I'm thinking i'll just uninstall it though.

Re: TrackPoint Scrolling Tips won't go away

Posted: Sat Jan 31, 2009 2:21 am
by Marin85
Did I mention to reboot after unchecking the boxes... :)

EDIT: ups, sorry, I did :oops:

Re: TrackPoint Scrolling Tips won't go away

Posted: Fri Jan 22, 2010 10:09 am
by corbomite
Old thread, but I'm having the exact same problem and can't seem to fix it. Does anybody have any other thoughts on this issue?

Re: TrackPoint Scrolling Tips won't go away

Posted: Fri Feb 05, 2010 4:51 pm
by Elhabash
Well I am still annoyed by it. For many years now.

Could not figure out how to get rid of it for the life of me.