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What kind of warranty service do I have?

Posted: Thu Mar 05, 2009 5:29 pm
by animefans
This is what I get from lenovo site

Status: Expiration date: Location:
In warranty 2009-12-13 UNITED STATES

Warranty service upgrades & maintenance services Warranty service upgrades and maintenance services

Description:
This product has a three year limited warranty and is entitled to EZServ/Depot service.


If I want to buy extended warranty, which one should I choose, where should I buy, and how much I should expect to pay?

Based on what I read here: http://forum.thinkpads.com/viewtopic.php?t=58835
If goto ltwbook.pdf, page 136, it seems to closely match my T60p (I can't find my model number at all), and there are 2 5 year plan: 41C9179 and 41C9180

Is 41C9179 on site repair, while 41C9180 is for mail in/drop off repair?
How can I find out if there's a repair depot in my area?

Thanks

Re: What kind of warranty service do I have?

Posted: Thu Mar 05, 2009 5:37 pm
by Harryc
Within the United States, call 1-800-656-6291 and a trained service representative will assist you with your upgrade.

Re: What kind of warranty service do I have?

Posted: Fri Mar 06, 2009 11:57 am
by Johan
I believe you may find some useful information in the threads Advice on extending warranty and Warranty Expiring soon what should i get done? and the links pointed to therein. As for how the EZServ works, see Lenovo Statement of Limited Warranty (the part "Courier or Depot Service" on page 8 ) pointed to from Lenovo Warranty and License Agreement.

Johan