Page 1 of 1

T61 is freezing in Firefox....any thoughts.

Posted: Thu Mar 26, 2009 12:59 pm
by Mr-Pacman
I'll list out in point form what's happening an the actions I've taken in an attempt to make this clear and concise:

1) I have a T61 and I've noticed that Firefox starts freezing when I start opening up 3 or 4 windows at once. I've never had a problem doing this in the past.

2) When it freezes, the whole computer freezes up, then Firefox shuts down and I get a Microsoft window asking me if I want to send in an error report

3) While the computer is frozen, I start to get chirping sounds coming out of the left side of the machine. Sounds like it could be the HD (although it's on the right side of the computer).

4) I did a rescue and recovery and brought the computer back to how it was last year and it still seems to be doing it (that rules out a software, Operating System error doesn't it?)

Any thoughts on what it could be? I thought it could be the ram, but I just loaded up a fairly graphic intensive game (Urban Terror) and tested it for 20 mins without any issues at all. Surely if the ram was bad, it would show in the game as it probably uses up more resources than Firefox does.

This computer is 1 year and 4 days old.....so I'm out of the factory warranty by 4 days :(.....so I'm hoping it's not a major hardware issue.

Any input or thoughts would be greatly appreciated.

Thanks
James

Re: T61 is freezing in Firefox....any thoughts.

Posted: Thu Mar 26, 2009 1:15 pm
by i-SnipeZ
It could be a virtual memory leak. If you are using a 32bit edition of Windows if Firefox reaches 2gb it will crash. This goes for all applications but many newer games and internet browsers seem to become the victims of the limit. I would recommend using Chrome or IE8 until Mozilla releases and update, then perhaps try and see if it happens again. Im not sure w/ Lenovo but with Apple you are able to purchase the extended warranty before your current one runs out so if you have the money do that just in case. Luckily Ive still got warranty till 2011, which when it runs out Ill probably buy a T400 or other laptop to get me to 2014.

Re: T61 is freezing in Firefox....any thoughts.

Posted: Thu Mar 26, 2009 1:47 pm
by Marin85
A few points:
1. Yes, one can purchase a warranty extension before the basic/old warranty has run out.
2. Run PC-Doctor/Lenovo System Tools.
3. I would also scan for malware/spyware -> Spybot S&D, Malwarebytes. Even with the factory image restored, if you had happened to visit same malicious sites, it´s likely to experience the same problem (provided it´s really due to malware).
4. Check out the Event Log for anything related to those FF crashes/hangs.

Marin

Re: T61 is freezing in Firefox....any thoughts.

Posted: Thu Mar 26, 2009 2:58 pm
by agarza
Did this problem started when first installing Firefox or it started suddenly? Did you installed the latest FF version, I use FF all the time with several tabs opened and it's very weird to crash.