Venting - Lenovo is a real piece of (work...)
Posted: Tue Oct 13, 2009 12:53 pm
T61p conversion from Hitachi 60g (7200) to WD 320g (7200)
Did my best to keep within the 60g limit, but it just hasn't got enough space for Vista et al. Alright so the 60g filled up (with just bloatware, mind you), had to replace it.
On Friday Newegg delived a nice new shiny WD 320g, and an ancillary 2.5 SATA HDD kit. Rather than attempt to move the programs over, I figured on doing a fresh install and then updating online. But that turned out to be disaster, beyond just having to call Adobe and Micro$oft for new permissions to reuse my programs (that I already bought and paid for, for quite abit of money... I don't really know how much piracy is an issue, but these major companies, whose CEO's are richer than God, are making me feel like a petty thief. There is a special place in Dante's Hell for people like this, somewhere several levels below corrupt politicians and popes.) Anyway, the Vista reload has been constantly updating, and then not working properly, or this morning at all.
So I called up Lenovo to let know that the (homemade) recovery disks weren't doing the initial install right, and that it wasn't updating properly as a result. I figured that they could send me an official set. Now we're talking run-around!
The first guy I talked to couldn't tell his head from a hole in the ground, but he did know enough to not send me any new anything at Lenovo's expense. He told me he couldn't do or suggest anything because the T61p cannot run a hardrive bigger than 160g. He connected me with technical support (and I thought I was talking with technical support...).
The tech guy promptly assumed lawyer speak, very carefully choosing his words and occasionally correcting himself with "I didn't say that..." At one I even told him I would sue, promise, scouts honor. But he was so deeply concerned with CYA, he couldn't hardly tell what I was asking. He did point out where I could buy a rather expensive 160g harddrive from Lenovo. Gotta admit, he is a company man.
So now, here I am wondering the hay to do. I got a computer that won't work right, and a company that won't provide the technical support I paid extra for when I bought the computer, on a completely bogus pretext.
Let me know what you think of my options:
1. I could buy the Lenovo 160g HDD, and beg for support from that lying, deceptive piece of @#@#&^(%#(Q*&@$)% company.
2. I could send the 320g HDD back to Newegg and get a 160g HDD.
3. I start over from scratch and load Vista again on the new 320g hardrive, and go through updates more carefully this time.
4. I have an old copy of XP for a T42p lying around, I could try and load that, and then download new drivers from Lenovo (not sure if this will work, though).
5. I could load Ubuntu, which I happen to know will work, since I sometimes boot from an external (1t) drive.
I am currently wasting my life by trying door number 3 again. What do you think is the best option?
Did my best to keep within the 60g limit, but it just hasn't got enough space for Vista et al. Alright so the 60g filled up (with just bloatware, mind you), had to replace it.
On Friday Newegg delived a nice new shiny WD 320g, and an ancillary 2.5 SATA HDD kit. Rather than attempt to move the programs over, I figured on doing a fresh install and then updating online. But that turned out to be disaster, beyond just having to call Adobe and Micro$oft for new permissions to reuse my programs (that I already bought and paid for, for quite abit of money... I don't really know how much piracy is an issue, but these major companies, whose CEO's are richer than God, are making me feel like a petty thief. There is a special place in Dante's Hell for people like this, somewhere several levels below corrupt politicians and popes.) Anyway, the Vista reload has been constantly updating, and then not working properly, or this morning at all.
So I called up Lenovo to let know that the (homemade) recovery disks weren't doing the initial install right, and that it wasn't updating properly as a result. I figured that they could send me an official set. Now we're talking run-around!
The first guy I talked to couldn't tell his head from a hole in the ground, but he did know enough to not send me any new anything at Lenovo's expense. He told me he couldn't do or suggest anything because the T61p cannot run a hardrive bigger than 160g. He connected me with technical support (and I thought I was talking with technical support...).
The tech guy promptly assumed lawyer speak, very carefully choosing his words and occasionally correcting himself with "I didn't say that..." At one I even told him I would sue, promise, scouts honor. But he was so deeply concerned with CYA, he couldn't hardly tell what I was asking. He did point out where I could buy a rather expensive 160g harddrive from Lenovo. Gotta admit, he is a company man.
So now, here I am wondering the hay to do. I got a computer that won't work right, and a company that won't provide the technical support I paid extra for when I bought the computer, on a completely bogus pretext.
Let me know what you think of my options:
1. I could buy the Lenovo 160g HDD, and beg for support from that lying, deceptive piece of @#@#&^(%#(Q*&@$)% company.
2. I could send the 320g HDD back to Newegg and get a 160g HDD.
3. I start over from scratch and load Vista again on the new 320g hardrive, and go through updates more carefully this time.
4. I have an old copy of XP for a T42p lying around, I could try and load that, and then download new drivers from Lenovo (not sure if this will work, though).
5. I could load Ubuntu, which I happen to know will work, since I sometimes boot from an external (1t) drive.
I am currently wasting my life by trying door number 3 again. What do you think is the best option?