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T60 HDD replacement and then update failure

Posted: Sat Nov 28, 2009 4:16 pm
by raster43
My wife's T60's hard drive failed last Wed. I checked the warranty status and lo and behold it expires 12/05/09 !
Usually, these thing happen just after expiration.

New HDD shipped overnight w/recovery discs, and install was simple. So far so good.
Then received an email from Lenovo to run system update from the program menu.
Benign enough I thought, although I like to usually run these things manually. Email said to select "all" from the first 2 option tabs

BIG MISTAKE ! Little did I know that a bios update was in that group. Yea, you guessed it, # 28th of 29 updates failed to write to the bios.
It continued to operate normally so I hoped that there was no change/write to the bios. Unfortunately when I turned it on yesterday-nothing.
Just the power lights.....no bios. Called Lenovo again and the tech tried the F1, hold pwr button tricks, etc. No joy.
So off to Lenovo next week for repair. :cry:

>>> My questions are, did the planar get trashed or is it just the bios that they have to replace?
And, if this update failed, is it likely that a manual bios update would have failed as well (which I would have done) ?

Re: T60 HDD replacement and then update failure

Posted: Sat Nov 28, 2009 5:13 pm
by Harryc
I think they will replace the entire planar. I do not know if a manual update would have been successful.

Re: T60 HDD replacement and then update failure

Posted: Thu Dec 03, 2009 5:36 pm
by raster43
Follow up....Bill, Lenovo was pretty fast. Overnighted a box on Mon. Received box and sent back the T60 on Tues. Received today (Thurs).
The planar was replaced and "memory" is also checked off as replaced, which is a little strange, unless it didn't pass one of their tests. Also, I was sure I had 1 gb of ram installed, however it came back with 2 gb !

So, all is well.