Fingerprint reader problem (XP)

T60/T61 series specific matters only
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Progress
Posts: 13
Joined: Fri Aug 21, 2009 9:22 am
Location: Buffalo, NY

Fingerprint reader problem (XP)

#1 Post by Progress » Mon Jan 11, 2010 10:34 pm

I have a (IBM) T60 running XP Pro.

A few months ago, the fingerprint scanner stopped working on startup. It would recognize the fingerprint scanning but it wouldn't follow through and even really read it if that make sense. Anyway, it wouldn't let me in with the fingerprint scanner. More recently, it wouldn't respond at all to a swipe.

Now, when I go to the ThinkVantage Fingerprint Software it gives an error:

"Code: 0xe72c00007

Description: rnpipe: svr(00000000fusserver) not found"

Is there software I can download for XP?

Bunkie
Posts: 1
Joined: Tue Jan 09, 2007 9:08 am
Location: Beverly Hills, FL

Re: Fingerprint reader problem (XP)

#2 Post by Bunkie » Thu Jan 14, 2010 7:06 pm

I had this problem occur when 5.8.4.5476 version of the fingerprint software was added through the updater. The driver was also probably updated. I rolled back the driver, powered off, rebooted and all is well. The driver I now am using is from Jan 30 of 2008. The one I replaced was later than that.
T42p; 2373-Q1U, 2.1GHz, 2GB ram, 100GB 7200 RPM Hitachi

Progress
Posts: 13
Joined: Fri Aug 21, 2009 9:22 am
Location: Buffalo, NY

Re: Fingerprint reader problem (XP)

#3 Post by Progress » Thu Jan 14, 2010 9:47 pm

This is what I have as far as driver:

Provider: UPEK
Date: 11/15/2005
Version: 1.8.1.55

I'm not sure if it's a software or driver problem.

Should I get new software?

Progress
Posts: 13
Joined: Fri Aug 21, 2009 9:22 am
Location: Buffalo, NY

Re: Fingerprint reader problem (XP)

#4 Post by Progress » Thu Jan 14, 2010 10:08 pm

I've got a bigger problem now. For some reason the sensor is detecting me scanning my finger on it even when I'm not touching it. It results in it not detecting my finger and getting bad results. Now I think it might be a hardware problem.

Progress
Posts: 13
Joined: Fri Aug 21, 2009 9:22 am
Location: Buffalo, NY

Re: Fingerprint reader problem (XP)

#5 Post by Progress » Sun Jan 24, 2010 8:48 am

Bump.

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