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T61 8892 02U - Warranty Extension Options?
Posted: Thu Oct 28, 2010 2:52 am
by crashnburn
T61 8892 02U - Warranty Extension Options?
This machine came with a 3 yr Depot Warranty as part of the SMB TopSeller Program.
What are my warranty extension options? I did go online and look it up but it kinda confused me because it said 3 year On-Site.. Somethings wrong.
Code: Select all
Type: Model: Serial number:
8892 02U XXXXXX
Status: Expiration date: Location:
In warranty 2010-11-26 UNITED STATES
Warranty service upgrades and maintenance services
Description:
This product has a three year limited warranty and is entitled to EZServ/Depot service. Customers may call their local service center for more information. Dealers may provide carry-in repair for this product. Batteries have a one year warranty.
Please guide me here as I have little time left.
Re: T61 8892 02U - Warranty Extension Options?
Posted: Thu Oct 28, 2010 4:09 am
by dr_st
Here are the possible upgrades for your machine type from 3YR depot warranty and relevant part numbers:
ThinkPad T61 8892 3YR Depot 3YR Onsite 45K6021
ThinkPad T61 8892 3YR Depot 4YR Onsite 45K6022
ThinkPad T61 8892 3YR Depot 4YR Depot 45K6023
ThinkPad T61 8892 3YR Depot 5YR Onsite 45K6024
ThinkPad T61 8892 3YR Depot 5YR Depot
45K6025
ThinkPad T61 8892 3YR Depot 5YR Onsite + 5YR TPP + 5YR HDDR 78Y1479
Source:
http://www-307.ibm.com/pc/support/site. ... D-WSU.html
45K6025 is what I recommend
Re: T61 8892 02U - Warranty Extension Options?
Posted: Thu Oct 28, 2010 5:12 am
by crashnburn
dr_st wrote:Here are the possible upgrades for your machine type from 3YR depot warranty and relevant part numbers:
ThinkPad T61 8892 3YR Depot 3YR Onsite 45K6021
ThinkPad T61 8892 3YR Depot 4YR Onsite 45K6022
ThinkPad T61 8892 3YR Depot 4YR Depot 45K6023
ThinkPad T61 8892 3YR Depot 5YR Onsite 45K6024
ThinkPad T61 8892 3YR Depot 5YR Depot 45K6025
ThinkPad T61 8892 3YR Depot 5YR Onsite + 5YR TPP + 5YR HDDR 78Y1479
Source:
http://www-307.ibm.com/pc/support/site. ... D-WSU.html
45K6025 is what I recommend
Thanks for the great link and short list. I'd like to go for one of these 3 that I have marked. I am guessing this adds 2 years more.. i.e. Original 3 + 2 extension? I am guessing we cant add more
years ?
PS: I get the first two that I have marked. Whats added in the Last one? Could you or someone explain the difference i.e. what it has more?
PPS: Also.. What are the prices for these three.. if you know so..
?
Re: T61 8892 02U - Warranty Extension Options?
Posted: Thu Oct 28, 2010 7:10 am
by dr_st
5 years is the maximum I've ever seen offered on any Thinkpads. There are post-warranty service maintenance options, for up to another 2 years, I think, which are much more costly, and are not applicable everywhere.
TPP is Thinkpad Protection (accidental damage insurance). HDDR I am pretty sure stands for hard disk retention (i.e., you don't have to send the defective hard drive back) - large organizations often buy this, for information security purposes.
Prices may vary - it is often possible to buy these extensions for 1/2 the price of Lenovo's MSRP, including directly from Lenovo. My suggestion is to browse for the "part number" in online shopping, and see how much dealers sell it for, then call Lenovo and ask them to match the price. Eventually they will.
Re: T61 8892 02U - Warranty Extension Options?
Posted: Sat Oct 30, 2010 7:27 pm
by sktn77a
You should be able to get the 2 year depot upgrade ("5" year warranty) for about $150 on various websites. Enter the part number into Google and see what comes up.
Re: T61 8892 02U - Warranty Extension Options?
Posted: Thu Nov 25, 2010 3:08 pm
by crashnburn
Is there a grace period for Warranty extension after expiry?
The online system doesn't seem to be working for warranty extensions (Also, phone lines are closed) Anyone tried it?
Even the ThinkEssentials site does not show the item at all (in India).
An external vendor has it available
http://www.costcentral.com/proddetail/L ... 25/BF2227/
Can I just buy it online on/before the due / date (26/11) for it to be valid? Or does the Purchase date have to be much ahead of expiry date & needs paper work to be done ahead of time.
Is there no Grace Extension Period?
Re: T61 8892 02U - Warranty Extension Options?
Posted: Thu Nov 25, 2010 6:54 pm
by sktn77a
crashnburn wrote:Is there a grace period for Warranty extension after expiry?
No, there is no warranty extension grace period. I think your only option now is to call telephone sales but this will cost you a premium - when I got mine, the phone sales guy wanted $254 - I got it online for $150. You may be able to bargain them down as a lot of the web places have a MSRP of arounf $160-$170.