Warranty service in UK

T60/T61 series specific matters only
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scillyisles
Posts: 31
Joined: Thu Dec 09, 2004 4:54 am
Location: UK

Warranty service in UK

#1 Post by scillyisles » Thu Feb 24, 2011 6:34 am

I have a T61p (July 2008 build) which is exhibiting the Nvidia FX570M problems in that it fails to display when used for extended periods.
In the past when repairing broken Thinkpads, one could drop the laptop off at a local TNT or other courier depot and the machines would be shipped to Scotland - repaired and then shipped back.
It would appear that now one has to find a Lenovo authorised warranty service provider - which looks like Computacenter here in London and then somehow arrange for them to repair it.
Can other UK Thinkpad users confirm that this is the case? In the US and Canada it looks like you still have the old repair facilities through Thinkpad EasyServ but here in the UK it looks like a big downgrade in service provision from what it was in the past.
2373-Q1U T42p 2.1Ghz P4M 2GB RAM, ATI Firegl , 320Gb,15" LCD,Win 7 Ult
6457-BQG T61p 2.6GHz C2 Duo 4GB RAM, 320GB 15.4in LCD,FX 570M, Win 7 Ult
2758 W700 QX9300 2.53GHz 4GB ram, 200GBx2 BDWriter, 1GB FX3700m,17" Win 7 Pro
4319-4NG W510 i7820QM,8GB,320gb,15.6 FHD,FX880M,Win 7 Pro

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