X31- Trying to create Recovery discs - no success

[Deckard]

Hi everyone,

new to the forum, great information here

I am trying to create Rescue discs to no avail. However, I've managed to burn a Rescue media on a CD-R.

After searching the forum archives, I found the command prompt to run the program that actually should create Rescue discs:

C:\IBMTOOLS\utils\spi\reccd.exe

When I start it, an applet opens and it say "Click OK to create a set of Product Recovery discs now."

But when I click on OK, I get a message saying "the files required for the rescue media could not be found" (Same message that the member jx3000 encountered in this thread http://forum.thinkpads.com/viewtopic.php?t=1663)

OK, what are my options now? Is there a workaround to solve this problem that I perhaps missed in the archives?

Thanks in advance[/url]

[kevinc]

There's a $40 workaround...

I purchased an X31 on Ebay and wanted to restore it to its original software load. I was unable to create rescue disks. The machine was under warranty. I called IBM, told the tech that the hidden partition must be defective and requested a set of recovery disks. He wouldn't OK a free set and suggested I buy them for about $40. I declined.

I called back the next day and spoke with a different tech. I didn't mention the first call. He sent a free set under warranty.

And for those always grumbling about offshore tech support, the tech that came through for me was in India...

[Deckard]

Thanks for the reply.

I've contacted IBM Germany. The set costs (converted into $) ca. $60 incl. sales tax.

I bought the laptop from the USA, so I told them that I needed the US version of the CDs. They said it's not a problem, they come from the UK anyway. (The caller ID of the service hotline was also from the UK, I think IBM has their service center somewhere in the UK)

Anyway, to make the story short. I kindly thanked him for the info and hung up.

Then I burned my own WinXP Pro install CD, as it's been suggested on the T-Series sticky thread. The CD preparation and slipstream went perfect (per instructions)

But I don't know if it would install fine. My X31 is running fine at the moment, the whole action was a precaution, you never know.

Cheers

[kevinc]

After I had my X31 set the way I wanted it I imaged the drive to a spare 2.5" HD in a USB2 enclosure. When I travel I usually take it with me so if I have a problem I can use it to recover.
I also have an X20 with a small software load. I set up a second partition on the same drive and imaged it to a the second partition.